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----------------------------------------------------------------------
QAId : 7033202
Asker : matt_1ca
Subject : dll Problem
Private : No

Question : Sir,

I keep on getting an error which says "HTTP 500.100 - Internal Server Error" everytime I use my program to extract values from the database. Particularly the 11th line in my code shown below:
<html>
<head>
<title>Untitled Document</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>
<body bgcolor="#FFFFFF">
<%
dim rs
set rs=server.createobject("ADODB.recordset")
rs.open "tblCompanies","DSN=myData"
rs.movefirst
response.write "mama"
rs.close
%>
</body>
</html>

I know for a fact that the DSN is using Microsoft Jet 4.0 OLE DB Provider so I went to the link below to get the answer:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q278604

Hence I try to run regsvr32 for each and everyone of the dll below:

C:\WINNT\System32\Msjetoledb40.dll
C:\WINNT\System32\Msjet40.dll
C:\WINNT\System32\Mswstr10.dll
C:\WINNT\System32\Msjter40.dll
C:\WINNT\System32\Msjint40.dll

But I cannot get pass through the third (Mswstr10.dll) -- the first two are okay but when I try regsvr32 with Mswstr10.dll I am thrown an error which says:

Mswstr10.dll was loaded but the DLLRegisterServer entry point was not found DLLRegisterServer may not be exported or a corrupt version of Mswstr10.dll may be in memory, consider using Pview to detect and remove it.

A similar error is thrown when I try running regsvr32 for Msjter40.dll and Msjint40.dll --
In short the three dll that are giving me the trouble are:

C:\WINNT\System32\Mswstr10.dll
C:\WINNT\System32\Msjter40.dll
C:\WINNT\System32\Msjint40.dll

In my desperation I tried to find out where this those files originate anyway and found out that the MDAC 2.5 Service Pack 2 -- is supposed to have installed those three dll correctly :

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q296730

but it is quite evident that somehow it might have failed in what it was supposed to do -- on top of this what I really do not understand is when the error said DLLRegisterServer entry point was not found -- I do not know what an entry point is and I do not know what a DLLRegisterServer is.

I also tried looking at the PView that the error prognosis was suggesting I should do -- but after printing the whole stuff about PView:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/tools/pviewnt_8cs7.asp

I doubt if there is anything it can really do to help me. In its shown images all I can see are running processes -- but how do I really get rid of the three dll from this PView?
I notice that my Office 2000 CD has those dll so I tried to use those files in regsvr32 still the same error is being generated.

So what I did next was to try to reinstall MDAC 2.5 SP2 but then my computer does not allow me to do this and keeps on complaining that MDAC 2.5 SP2 is already installed -- This is really the difficulty of dealing with a machine -- it only knows that MDAC 2.5 SP2 is installed but does not seem to provide a way out in case a component gets corrupted.

This one really has me stumped -- I gratefully appreciate all the kind help you can give.

Gratefully,
Matt

Answer : You might try renaming the DLLs that are causing the problems. Give them a .BAK extension and then reboot - then there's no way they can be resident in memory. Then try either copying in new copies of them and doing the regsvr32 on them, or reinstalling MDAC SP2.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5

FUQuestion : Sir,
I have tried searching for anything that resembles MDAC in my Add/Remove Programs but failed to find it -- so I try to reinstall it instead but the computer complains that MDAC 2.5 is already installed.

I used the MDAC Component Checker but the results are all positive except for a warning for dll that dont happen to be any of the ones I am having trouble with anyway.

Do you think it is safe for me to upgrade to MDAC 2.6 or 2.6 SP1? The version of MDAC I have installed is 2.5 SP2

Thank you so much for all the kind help you can give

Gratefully,
Matt

Answer : Did you not try the rename to BAK tip I gave you? If you did I can't believe the component checker would say everything was OK since it would see those files are missing completely.

Assuming compatibility moving to MDAC 2.6 would be fine. It should be backwards-compatible.

FUQuestion : Sir,
I am trying to do the reinstall MDAC that you have advised -- I will next try the BAK technique that you have advised. This is the reason why component checker said everything was OK -- as I havent implemented the BAK yet.

There are some new observations that I gathered:

I can open the database using MSAccess 2000 (the one that I have in my machine). I can also open the database with VC++ 6 via New/Database Project and thence using machine Data Source thru DSN (myData) picked from a listbox -- but I cannot open the database from VB 6 via Visual Data Manager -- instead VB throws an error which reads:

The following error occurred:
Unrecognized database format
c:\inetpub\wwwroot\mydreamweaverwebsite\mydata.mdb
number: 3343


I went to start/settings/control panel/admin tools/IS Manager thence I opened the + sign for my site and right clicked the default web site and chose properties/Home Directory tab and clicked configuration/Apps Debuggin tab and checked both top boxes --

I also went to my browser tools/internet options/advanced tab thence I unchecked the "show friendly http error messages"

After doing all the things I described above -- I went back and again tried to access my asp page.Now it is giving me somewhat different diagnosis of the error.

Three weeks ago I installed MDAC 2.5 SP2 but since I am encountering errors that I have described I am trying an upgrade of MDAC.

I downloaded MDAC 2.6 SP1 and also Jet40SP5 (the jet service pack) and then installed them first the MDAC -- then after rebooting I next installed Jet40SP5. And crossed my fingers hoping that everything will work.

I am currently logged in as Administrator in the only machine I am working on.

Because I cannot think of what else was wrong -- next what I did was to make a copy of the myData.mdb to another directory which I just created called C:\Data and altered my asp to read like this:

<html>
<head>
<title>Untitled Document</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>

<body bgcolor="#FFFFFF">
<%
dim rs
dim cn

set cn=server.createobject("ADODB.connection")
set rs=server.createobject("ADODB.recordset")

cn.open "PROVIDER=Microsoft.Jet.OLEDB.4.0;DATA SOURCE=C:\Data\myData.mdb"
rs.open "select * from tblCompanies",cn
response.write "mama"
rs.close
cn.close

set rs=nothing
set cn=nothing

%>
</body>
</html>

I again run my application and the error thrown reads:

ASP Script Error: Unspecified Error

at this point the error pointer is pointing right at the cn.open line as soon as I click OK in the error message box the following is displayed in my browser:

HTTP 500.100 - Internal Server Error - ASP error
Internet Information Services

--------------------------------------------------------------------------------

Technical Information (for support personnel)

Error Type:
Microsoft JET Database Engine (0x80004005)
Unspecified error
/mydreamweaverwebsite/test3.asp, line 15


Browser Type:
Mozilla/4.0 (compatible; MSIE 5.01; MSN 2.5; Windows NT 5.0)

Page:
GET /mydreamweaverwebsite/test3.asp

----------------------------------------------------


Next I tried to alter my asp once more to make sure I am seeing what I am seeing so now it reads:

<html>
<head>
<title>Untitled Document</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>

<body bgcolor="#FFFFFF">
<%
dim rs
dim cn

set rs=server.createobject("ADODB.recordset")
rs.open "select * from tblCompanies","DSN=myData"

response.write "mama"
rs.close

set rs=nothing

%>
</body>
</html>


When I execute it the error that is returned reads:
ASP Script Error
[Microsoft][ODBC Microsoft Access Driver] Disk or Network Error

Which is the same error I encountered before I upgraded to MDAC 2.6 SP1

Next I change my asp code to a simple one that does not make use of database and reads as the one below:

<html>
<head>
<title>Untitled Document</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>

<body bgcolor="#FFFFFF">
<%

response.write "mama"

%>
</body>
</html>

that last super simple one executes successfully and the message in the browser reads mama -- just as I have expected. But then of course that supersimplistic one works -- because it has no database capability as I see it ASP without database manipulation capability is like bread without butter -- I might as well have just used straight HTML if that is all that I needed to do . But right now -- I need to enable this database connectivity -- I am finding it really difficult to accomplish this for some strange reason.

Next I again run my MDAC Component Checker just to make sure that things are what they are supposed to be.
The checker reports:

More than one version of MDAC matches your computer's configuration . One of the versions is 2.6 RTM
Select a specific version of MDAC from the component checker - Choose Analysis Type dialog

In obedience to the instruction above -- I performed then analysis against selected version 2.6 RTM

Next I went through the summary and they have the following findings:

File Detail : gives 42 file version mismatch
COM Detail : all items passed
Registry Detail: all items passed
ODBC : all items passed
OLEDB : all items passed

I am lost and do not know what to do next please help me -- guide me -- I really appreciate all the kind help you can give

Gratefully,
Matt




Answer : I have no experience with MDAC so you're getting outside my area of knowledge, however I found some comversations on the topic for you:

http://groups.google.com/groups?q=how+uninstall+mdac&hl=en

It seems the consensus is that a reinstall is necessary to uninstall MDAC, and you appear to have a conflict (wasn't a clean upgrade from 2.5 to 2.6).

FUQuestion : Sir,

The original settings of my computer is:

When connecting to this resource, the content should come from
checked is : A directory located on this computer

Local path c:\inetput\wwwroot
originally checked were the following:
Read
Log visits
Index this resource

Application Settings:
Application name: Default Application
Starting point : <Default Web Site>
Execute Permissions: Script only
Application Protection: Medium(Pooled)

Now that I am trying to uncheck the following:
Log visits
Index this resource

and put a check mark only on the following:
Read
Write

A dialog box pops out (inheritance overrides) which contained the following:
Scripts
IISAdmin
IISSamples
MSADC
IIHelp
Webpub
_vti_pvt
_vti_log
_private
_vti_txt
_vti_script
_vti_cnf
_vti_bin
Printers
Gallery/ etc.

and also directories like
mySeriousWebDevelopment/ etc
where I used to try to build a web site using Interdev --

I am now trying to build my website using dreamweaver inside a directory called myDreamWeaverWebsite which is also a folder under default website but I find it weird that I cannot find myDreamWeaverWebsite in the list above.

Despite this oddity -- I selected everything that I was offered in the list box and clicked OK

Still the problem persists exactly like it was before -- I do not know what else to do -- What if I reinstall Visual Studio? Do you think reinstalling it will help one bit? Is Interdev destroying dreamweaver in someway?

Thank you so much for all the kind help you can give.

Gratefully,
Matt

Answer : As I mentioned above the general consensus when the MDAC components have become tangled as in your case, that a reinstall of Windows is in order. You may try doing a reinstall of Windows directly over the top of you current install, which carries no risk of data loss, and may solve your MDAC issues as Windows cleans house putting things in place.


----------------------------------------------------------------------
QAId : 7034054
Asker : nasrene@...
Subject : gratuitous PC shutdown
Private : No

Question : Hi,

Our new PC several times just shut down and restarted on its own. Finally a screen appeared that said something to the effect of "The last several times your computer has gone on standby it has shut down. Would you like to stop going on standby?" We clicked Yes.

Since then our hard drive went south. We replaced it. Now we experienced the sudden shutdown/restart again.

Cause? Solution?

thanks!

Nasrene

Answer : Try disabling the ACPI power management in your BIOS. Pressing DEL during the memory test usally enters the BIOS setup. Sometimes the BIOS and Windows will cross swords on which will actually control hibernation and other power management functions.

FUQuestion : Hi, Paul

I did as you suggested, going to the AwardBIOS Setup Utility, and going to the Power screen; there, Power Management was set as "User defined", and I changed that to "Disabled", exited saving change. (The Suspend Mode was already set at Disabled.)

After a few days, the blackout and restart happened again, when I clicked on a link it seemed.

Quid nunc?

Thanks again.

--Nasrene

Need More Information : So is this now a case of the system shutting down whenever it feels like it (in the middle os using it), or is it you shut it down to hibernate and it never comes back?

FUQuestion : The system shuts down and restarts on its own, then going through the improper shutdown disk check.

Answer : If it's just restarting out of nowhere you probably have a major OS issue or a hardware problem. Try getting the latest BIOS flash update from your motherboard manufacturer's web site to bring your motherboard up to the latest version. A reinstall of Windows over the current version may also fix things.

Rating : 5

Answer : One more thing that is highly likely - your power supply in your case is dying. A marginal power supply can cause immediate shutdowns like you've described. Try a new power supply, available at most computer shops for about 30 dollars.


----------------------------------------------------------------------
QAId : 7043558
Asker : max104
Subject : Computer Wont Start
Private : No

Question : Ok ive got a huge problem...
I have an e-machine computer with windows ME... I just downloaded windows explorer 6... it told me to restart and when i did... it came up with an error message saying to reinstal windows... and i can not start windows.... I have some very important files on it... please tell me what i should do about this... or if u know how.. how to save the files to a cd... (ive got a cd burner)... note: the files are still on the computer... and the windows me restore cd doesnt work... and even if it did ... it would also mean loosing everything!!) Thanks

Answer : Try starting in Safe Mode (if the menu in ME doesn't appear automatically try holding the CTRL key during a boot until the menu appears). Once in Safe mode use the "System Restore" tool in Start/Programs/Accessories/System Tools to restore the system state to an earlier date and this may solve your issue completely, or at least long enough for you tor burn your data to a CDR and rebuild.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7049517
Asker : davidjfranklin
Subject : PC Slowness
Private : No

Question : I have Windows 98 Second Edition, with an Athlon Processor 128mb.
It initially had a 12.7gb hard drive fitted.
After about a year of heavy use - office work, games, internet,etc the hard drive was about 75% full and I was having problems with the computer`s performance becoming erratic, slow, and it began crashing.
Thinking this was my nearly full hard drive I had a second one fitted with another 19gb of capacity.
It seemed ok at first but now the original problem has returned and I am certain that harddrive capacity was not the cause of my difficulties.
The original harddrive is now about 50% full and the new one hardly used at all.
A PC knowledgeable friend advised me the a virus was probably the problem so I recently downloaded a Macafee Virus Checker. It has found no viruses.
I have tried a different isp and the problem is the same.
This is not my imagination it has taken me nearly an hour to write this question using the internet.
I am not very computer literate and need help badly, I seem to be spending money and not getting the result I require, have you any suggestions please?

Would you mind if I added a supplementary more specific question :
Since Downloading the Macafee Virus Checker my computer no long boots up properly.
I used to just turn it on and after a few minutes it eventually arrived at the desktop.
I now get the Message "insufficient memory" coming up several times and the computer now makes me "Press any Key to Continue".
This happens twice now each time I start up the computer, I seem to be getting deeper and deeper into the wood and need help desperately.
Thank you.

Answer : I'd suggest two things:

1) Uninstall the virus software or at least configure it to not run all the time - I schedule scans when I even use anti-virus software to keep it out from under foot all the time. The results of a virus infection aren't so terrible (to me) that I'd rather hobble my PC than risk it.

2) Put in your Windows CD and reinstall the OS by running the Setup.exe in the \WIN98 folder. Install to the same path (C:\WINDOWS) as you originally did, and Windows may very well clean up the driver/VxD/etc that is causing your issue. At the worst it won't fix it and you'll be where you are now. At best it will solve the problem, and it's an easy way to try and solve the issue.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : I have uninstalled the virus checker.

However when trying to re-install Windows98 it got so far then came up with a long very confusing message:-

Message SU0409

Windows 98 set-up was unable to update your system files.

This may be caused by virus detection built into your computer or by software running on your computer.

This was followed by several paragraphs I could not understand telling me how to disable the virus detection software.

What virus detection software, I have uninstalled it haven`t I?

Please suggest my next move?

Thank you.

David Franklin.

Answer : Maybe not - before starting the install in Windows press CTRL-ALT-DEL once, and end all tasks except Explorer and Systray. Then put the Windows CD in and install.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : I greatly appreciate your continued advise but the news is not good.

I followed your instructions and pressed CTRL-ALT-DEL,
I then ended all tasks ( I had to do them one at a time ) until Explorer and Systray were the only two left on screen.

I then inserted my Windows CD and attempted to install.

Unfortunately the result was identical to last time - I still get the message SU0409 exactly as described before.

Your step-by-step instructions are much appreciated for a total novice like myself.

Have your any suggestions were I should go from here?

Thank you.

Regards,

David Franklin

Answer : My next step would be to run a scandisk (Start/Programs/Accessories/System Tools) to confirm there are no disk problems, and then open a DOS prompt (Start/Programs/MSDOS-Prompt) and run:

c:
attrib -r -h -s \*.* /s

Then try your Windows install again.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : Thanks for your patient support but we are still not getting anywhere.

Firstly ( it may be a clue ) when I tried running scandisk it took ages and got nowhere, just the same report every few seconds, checking files, checking folders,on and on and on.
After an hour I gave up and used my initiative and ran scandisk with the computer in "Safe-Mode". Amazing it worked, after a long time it finished and reported no disk problems.

I then entered DOS world and got completely lost.

I tried typing the details in your answer but did not really understand what I was doing.

My replies varied from :

Parameter format not correct

Parameter value not allowed

Bad command or file name

I eventually gave up ( my wife tried to interpret the command with no success either ) and here I am again.

If you could make the typed instructions idiot proof it might work, I await your reply with appreciative interest.

Your refusal to give up is most admirable. Thank you.

Regards,

David Franklin

Answer : Try the commands this way:

c:
cd \
attrib -r -h -s *.* /s

Between each item above is a space. An easy way to see these spaces is to drag across the line, press CTRL-C to copy the text into the clipboard, then open wordpad (Start/Run/Wordpad, hit ENTER), and then paste the text into Wordpad with CTRL-V. Then with the text highlighted in Wordpad change the font to some huge size (26 point or above) and you will clearly see the space between each item. Copy it down, reboot holding the CTRL key until the menu appears, choose Command Prompt Only, and then type in the commands above with the spaces in the appropriate places. Then try your Windows reinstall.



----------------------------------------------------------------------
QAId : 7050194
Asker : max104
Subject : Help
Private : No

Question : Hello,
I own an e-machine which used to have windows ME... the hard drive capacity is 7.5 gigs. The operatinig system got messed up and i had to install windows 98 (i didnt like windows me), i didnt realise that all my files would be deleted (all of the C drive was full except 1 gigabyte) however, now that windows 98 was just installed first of all in My Computer, for the C drive there are just a bunch of weird symbols instead of saying local drive and it also shows on that little pie graph that the drive is still full except for 1 gigabyte,, but when i explore the C drive there are no files ... how can I get these files back. (ps. i can not do scanreg /restore because i intalled a new operating system)
Thank you for your help.

Answer : If you don't have a functioning CD burner I'd get another hard disk temporarily and plug it into the second connector on the same cable as your primary (jumper the original drive as "master" and the temporary as "slave" - the jumpers will usually be on the back of the drive). Then enter the BIOS (press DEL during boot usually - watch for the indicated key during the memory test) and enable the primary slave drive position as "Auto". Now during a boot when both drives are detected hold the CTRL key until a menu appears - choose "Safe Mode" and, once inside Windows, attempt to copy the data from your C: drive to this new D: drive (may need to fdisk and format this new drive first if it's never been formatted).

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7083259
Asker : sammy_lb_2000
Subject : Terminating programs on demand...
Private : No

Question : Hello paul,

H.N.Y (2002). ;-)

i need your detective help again. i made a small
program in COBOL language that displays a screen,
then wait for the user to enter the needed data
for the screen format such as:
last name, first name, address, city and zipcode.
however, the problem here is if the user does NOT
respond or enter any information at all, the
program will WAIT for ever in a pause mode waiting
for the data entry. Is there a program on the
internet that can terminate my COBOL program
Automatically, if the user does NOT respond
within 30 minutes or so?
thanks a lot for your help.
sammy. ;-)

***

Need More Information : How about you do something along the lines of:

'Prompt user for input here
print "Enter your info:"

timer = 0;
while timer < 1000
do
__check for input
__timer += 1 (increment timer)
done

Can you do something along those lines?

FUQuestion : Hi paul,

with cobol language you can say:
display input-screen.
accept input-screen.
check valid-data.
the problem is the ACCEPT clause, it pauses all the
program execution until you press the keyboard, then
the control gets transferred to the next line which
is check valid-data, where you can examine the
elapsed time or date. Do you think i need some thing
like a TSR program that is written in assembly?
thanks a lot. sammy.

***



Need More Information : Maybe if you explain the situation that can lead to a person running your app but not being there to answer the queries I can help you approach it a different way.

FUQuestion : Hi paul,

when I ran that program two days ago, the phone rang
and I had to go to pickup a friend from another city,
when I came back three hours later, the screen still
in the pause mode waiting for my data input.
thanks a lot. sammy.


Answer : I'm not sure how you can do this in COBOL. If you can't multithread and have a task taht will watch for a timed response I guess you're not easily going to be able to do this. One thing may be to use a timer in a DOS bat file and my program KillTask to stop it if it runs too long, but this seems odd in this case.
Rating : 5


----------------------------------------------------------------------
QAId : 7116792
Asker : Darrell75
Subject : reboot problems
Private : No

Question : Hi, I am running ME on a Dell 866Mz
256 megs Ram and have been having a problem with having to reboot as some of my programs stop responding. This doesn't happen all the time but at least 2 or 3 times a day. When I leave for the night in the morning I may have to reboot to get into Email using Netscape Communicator and it may not respond till I reboot. This also applies to some of my other programs I am new at this so would need an answer that is not too technical. I use my computer at home and have only started to have this problem in the last month. I tied the backup but still the same. Thanks Darrell

Need More Information : Are you saying you used their recovery CD and got the same result without installing anything additional?

FUQuestion : No, when a program like Netscape
Communicator will not open for me I shut down and startup again and it works OK I also have Printshop 10 and the same thing happens.not all the time usually after the computer has been in use for 3 or 4 hours. Darrell

FUQuestion : Hi sorry I made an error in my last email. The last sentence should read
"after the computer has NOT been in use for Three or four hours."

Answer : You may have some issues with ACPI (Advanced Configuration and Power Interface) components. This symptom of having issues after the system is in disuse for some time are typical of it. Try turning OFF power management in the BIOS of your PC. You can enter the BIOS by pressing a key (usually DEL) during the initial memory test. Once inside look for the power management section and disable it. Windows can still shut down your hard disk and put the monitor into power-saving (sleep) mode and this may solve your issue.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : Hi it's me again. I got into BIOS as you had suggested and the only item that refered to Power Management was PME & it was off LAN was on so I left it alone. As you can tell I'm not to good at this but I'm learning. Is there any other things I could try? Thanks for your patience and help Darrell

Answer : I would disable the hibernate feature. I believe you'll find it in the control panels (Start/Settings/Control Panel) under "Power".
Rating : 5

FUQuestion : I disabled the hibernate feature but still have to reboot as before. Have you any other suggestions. Regard Darrell

Answer : I'm fresh out - I'd call Dell and tell them; they have in-home warranty support for the first year.

If you have used their recovery CD and still have this issue then it's very likely a hardware problem. Perhaps the power supply.


--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7125309
Asker : sistersuziq
Subject : Missing DLL files
Private : No

Question : I got onto my comuter this morning and nothing seems to be going right. Programs aren't running. Norton SystemWorks isn't working to check for problems. I researched askme.com for answers and I found one answer for a DLL file that it said was missing, that was the MSVCP60.DLL file. I found this site here....
http://floach.pimpin.net/msvcp60.zip
. Now this will download the DLL file and than I unzipped it. i clicked on it and all it did was show me a bunch of words. How do i install it or where do I put this missing DLL file. The other file that my computer said was missing is this.... LTFIL70N.DLL How do I get that one back on my conputer?

Answer : Copy the MSVCP60.DLL to \WINDOWS\SYSTEM if you're running Windows 95/98/ME and to \WINNT\SYSTEM32 if you're running NT/2K/XP. You can find the LTFIL70N.DLL elsewhere on the internet, such as here:

http://www.computer-help.com/dlll_l.htm

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5


----------------------------------------------------------------------
QAId : 7135770
Asker : intel2001
Subject : Desktop icons
Private : No

Question : For the first time since starting with
Win98 over a year ago, I am having
trouble with the file icons on the
desktop. Once the computer has booted
up, they are initially stable, but after
a brief period of time, they start to
shift and alter, one to another. If I
go anywhere near them with the cursor,
they seem to become even more unstable!
Any ideas what's wrong?
The second question is do you know of
a Microsoft address that would allow
me to download the complete Win98
help files, in English?
I am currently stuck with a German
language version, and would prefer
English.
Thanks a lot.

Answer : It sounds like you have a video driver problem. I would recommend getting the latest video driver for your card/chipset ASAP.

As for the help files I'm not sure where you can get those - have you searched:

http://support.microsoft.com

?

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 4


----------------------------------------------------------------------
QAId : 7150923
Asker : sistersuziq
Subject : Uninstalling
Private : No

Question : Hi!

I was wondering if you knewhow to get the files off my uninstall list? I went into control panel - add/remove programs and tried to uninstall games that we don't have anymore. It would say that it could not find or couldn't uninstall. How do Iget the names off that list. All the g ames that were uninstalled in the past are still on the list. It won't let me remove them.
Thanks, Suzi

Answer : Two ways:

1) Start/run/regedit and browse in the left pane to:

HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Uninstall

With "Uninstall" selected at the left the pane at the right will list those items in your Add/Remove Programs list. Highlight and delete the ones you know you cannot uninstall successfully.

2) Download RegCleaner (or a similar utility) that can do these things for you.

http://www.vtoy.fi/jv16/shtml/regcleaner.shtml

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5
Rating : 5


----------------------------------------------------------------------
QAId : 7151741
Asker : haaleee
Subject : printer
Private : No

Question : Hi...I have a older HP720C printer and received a HP990cxi for Christmas. I was looking for the ink cartridges and found the new printer's is almost twice the price. Do you have any idea why this is? I thought the other one was expensive enough. I am considering taking the new printer back. I make greeting cards for friends and personal use so maybe the new printer is more then I need. I also us a lot of photos on the cards. Do you know anything about the ink that you inject into your old cartridges? What do you think? thanks....Carol

Answer : I'm not familiar with these printers, but if I had to guess I'd say that either of two things is happening here:

1) The cartridges are of a different configuration. Meaning one may use individual color tanks for each color, while the other combines several colors into one tank.

2) There is a larger quantity of ink in the more expensive printers cartridges.


--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7176525
Asker : sionscone
Subject : System Resources
Private : No

Question : Hi,

I recently bought a PC, with a Duron 800 CPU and 512 Mb RAM, since I wanted a fast system. However, it doesn't run all that well. System Resources show that at any one time, half of my RAM is being used - at 256Mb, that would have to mean a lot of stuff is going on, but this is not the case. I have tried various apps to see if I could increase memory usage, but it still has delays when I try to open programs or folders, and music skips constantly. I know I'm running a few things at once, but that's why I got a good system. I'm running Win 98 SE, would that be the reason? Any advice would be greatly appreciated.


Answer : Use System Resource Meter under Start/Programs/Accesories/System Tools to view your resources - if it's not there install it from Add-Remove Programs/Windows Setup tab. You have plenty of RAM, but my guess is you're running a lot of systray apps (run down in the bottom-right corner of your screen, by the clock). No matter how much RAM you buy Windows has a few finite resource stacks and heaps it uses to manage the objects onscreen. Once you use that finite resource up it doesn't matter if you've got a Gig of RAM free, you're done loading apps, and will likely be crashing soon. When running that resource meter under a normal situation, with a few items loaded, you should be above 75% or so on all listed resources. If you're below that something is wrong, or you're using too many resource-hogging apps. Try removing some from your startup and see which is using the most. Also be aware that some apps are very bad about giving back resources after they've allocated them (under 9x OS's like your 98SE this is more of a problem). To test for this open and close one of your suspect apps several times with Resource Meter open the whole time. Note the amount of free resources before and after each load. If it's one of these "leaky" apps your resources will keep falling after each load, instead of returning to its previous levels.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7177092
Asker : schrandt
Subject : Clock and software lag
Private : No

Question : Hi, Paul--
I've been having a problem lately: the clock on my PC is losing time. There are some other weird software lags--for example, when I start up Windows Explorer, it takes up to 12 seconds to open. Something seems to be slowing down or interfering with the system, but I'm not sure what.
This is an IBM Aptiva, 500 Mhz AMD-K6, 96 MB RAM. Any ideas what the problem could be? (Could this result from the Nimda virus?)
Thanks,
Tom

Answer : This a known issue caused by Norton Anti-virus 2000. Use Live Update or Norton's web site,
http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/0473528ab04a4365882567fd00760e7c?OpenDocument

to correct this problem if you use Norton.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities


Rating : 5


----------------------------------------------------------------------
QAId : 7178999
Asker : max104
Subject : Sound
Private : No

Question : Hey,
I just bought a CD, when I try to listen to it on my computer the sound is weird (ie: some parts quiet, other parts loud, sound is distorted, etc.) Also I have noticed that when windows is starting the start up noise it usually makes goes on and off instead of being continuous. When I go to Control Panel, System, and I look at the audio device (WDM Crystal Audio) it says that the device is working properly...
P.S. My computer came with very lousy speakers, do you think the problem is the speakers?

Answer : An easy to see if it's the speakers is to hookup some headphones to the same port the speakers would use and try playing the same sounds that have issues with the speakers. If the problem disappears it's the speakers. I'd be more likely to suspect the drivers - try and get the latest.

You didn't say what OS or hardware you're using so here are some hits I found on generic info:

http://home.ptd.net/~don5408/drivers/crystal/

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities




----------------------------------------------------------------------
QAId : 7180408
Asker : johnsinger
Subject : Cant' Boot
Private : No

Question : Hi,

I have a Fujitsu S4542 Laptop with Win98SE. Minimal problems to date. I tried turning on my computer in the morning and got:

"Load error!"
Press a key to reboot....


So I did and it gave me the same message.

So far I've only been able to get into BIOS Setp and Boot Menu and have reset the default values. I also ran Norton Systems Utility Antivirus scan. No viruses.

I'm not sure what's going on.
Any help would be appreciated.



Thanks

Need More Information : How did you run the scan if it won't boot? Exactly what state is it in now?

FUQuestion : Well, when I turn on the computer I see the "first" Screen which is the Fujistu logo and the options for Diagnostics "Esc", BioSetup "F3", etc. But rather than showing me the Windows logo which is normally next, it jumps to a blank (black) screen with the "Load error" message. I can get into BIOS Setup if I'm quick enough to press the F3 key.

I placed the Norton AntiVirus CD into the CD ROM tray after I changed the boot load device to CD ROM. The CD allows me to run the Antivirus scan. And said there were none. After this I rebooted (after changing the boot device back to harddrive) and same problem occurs.

Basically, I turn on the computer get the message and press "any key" and it keeps repeating the load error message.

I haven't reloaded my original software yet as there is some data I don't want to lose and would like to exhaust all other options first.

Thanks.

Need More Information : Try booting from a boot floppy (make one at another machine) and run a:

dir c:\ /w /o

and reply here with the ouput.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : Ok, I made a boot up floppy disk and changed the boot priority to the floppy drive. But, it doesn't even try to load the floppy disk. Just keeps jumping to the "Load Error!" message.

I have an external USB floppy and am wondering if it would even work without Windows loading first.


Thanks

Answer : If it's a drive that came with the machine I'd say yes it should. Try entering the BIOS and checking all the settings in there, and I mean all of them (may even want to "load defaults"). If you can't even boot from a floppy your hard disk and OS are not the problem.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7227341
Asker : Anonymous
Subject : email attachments saved to disk
Private : No

Question : Many email attachments I save to disk; go to my desktop and try to open the document; receive message 'problem loading file using accessibility wizard'. When I try to ask the techs, I am asked what program I am using; and told the file is one I cannot read. Help, how do I know what program, and what can I do about the type file? I am running windows98. (I cannot find how to tell what the file extensions are and what programs I should be using) -- any help for this novice will be greatly appreciated. Thanks.

Answer : Well you can see the extensions in one of two ways:

1) Open the My Computer window (dbl click it to open the list of your drives). Then choose the View menu and Folder Options within it. Inside there click the View tab and in the list under Files and Folders uncheck "Hide file extensions for known file types", and under "Hidden files", select "Show all files". Then click Apply. Now you will see all files and will see the extension for all files. Tell me in a reply what extension the file you're working with on your desktop has and we can maybe sort this out.

2) Open a DOS prompt and type:

cd \windows\desktop
dir /o

The file on your desktop will be in this list, along with it's extension.


--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7228186
Asker : jiggee74660
Subject : history
Private : Yes

Question : Hi,
On the start menu there is a My Documents tab and when you hover over this it shows a history of what has been opened lately. Is there a way to delete this from the start menu? How can I have this not show a history? Any and all help is appreciated. Thx. Oh, I have Windows 98 SE. Thx. Also, on my regular History, through Internet Options, I have it set to keep things in History 1 day and then clear, but, this is not working. I have to go in and clear the history manually. Any solutions to this problem? Thx.

Answer : TweakUI I believe has the option to clear those most recently used documents lists automatically:

http://www.wown.com/j_helmig/w98pwrty.htm

P.S. Please do not ask questions of this sort as private. This is not a private question or of an embarrasing nature, and marking it private means no one can read and learn from our interaction.


--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7246367
Asker : lesio
Subject : cdrw speed
Private : No

Question : hi,
I have PII 350Mhz
win 98
256Mb RAM
12Gb HD
cd rom 52x
and cdrw which should be able to record at 16x

when I try to burn cd I get the message that I have to do it at 4x ; with 8x or 16x pc tells me that the source (i.e. 56x cd rom!)is to slow to make a recording.
where is the problem
how can I fix it?
thank you for time and help

Answer : It sounds like you're making CD copies from the CD-ROM to the CDRW. If that's the case two things may help here:

1) Ensure that DMA is enabled for the CD-ROM (and your hard disk). Right-click the My Computer icon and select Properties. Select the Device Manager tab. Open the section for the hard disk and CD-ROM (one at a time) and in each double-click the item that corresponds to your actual device. Inside it examine the tabs for a DMA checkbox - if it's there check it. This will turn Direct Memory Access on, which allows DMA-capable devices to do their own memory transfer, which frees up CPU time (decreases load on the system, and somewhat improves performance).

2) Use *only* the CDRW drive when making copies. For example if you have Easy CD Creator run the CD Copier app, put the original disk into the CDRW drive and select that drive in the drop-downs as both source and destination. Then click the Advanced tab and you will see a checkbox near the bottom that mentions copying the source to the hard disk first - ensure that is enabled. This makes for better copying on systems that may not be terribly fast (a PII 350 is getting a little slow for today's OSes and apps).

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5

FUQuestion : hi,
thanx for quick answer;
when I copy to hd and than to cd - I can do it with 16x - no problem;
I tried to check DMA- I was able to do it with cd burner-ok, but did not work with cd rom drive (too old? I bought it last year)
I will see if it makes a difrence
once again thank you

Answer : The drive may have other issues if DMA was already enabled. If the other way is working for you stick with it.

You're welcome...


----------------------------------------------------------------------
QAId : 7265786
Asker : lecter4
Subject : hack
Private : Yes

Question : I sent this email to zonelabs:

"Despite having Zonealarm at maximum security the site http://hacker.ag/v7/?id=hag-10194 managed to enter my system and to prove it, they show my file tree on the website.
I Use winXp professional and have the xp and your firewall activated. I withdraw all granted net traffic permissions except ie6 and scanned with mcafee6 (last dat update) to make sure that there were no trojans in the system.
I would like to hear your opinion."

Do you have any info on this?

Answer : I tried going to that site - it seems to me if it's getting any info about your filesystem it's doing so from IE, which I presume you have granted permission to ZoneAlarm to allow traffic to and from IE over your network connection. This sounds like a security problem within IE and not ZoneAlarm. Can you tell me more about what happened and how you have things configured?


----------------------------------------------------------------------
QAId : 7275856
Asker : glen_h94
Subject : PC-VCR connection
Private : No

Question : What type of cables would I need to connect my PC to my VCR to transfer video?

Answer : If your video card doesn't have a TV out connector (composite or S-Video) then you'd have to buy a VGA to TV box like this one:

http://www.svideo.com/vgatotv.html
Rating : 5


----------------------------------------------------------------------
QAId : 7280590
Asker : jcatena8
Subject : error message win98
Private : No

Question : I keep getting this error message when I try to open a Power Point Slide Presentation
attachment sent to me:
"cdjewel has caused an error in cdjewel.exe, Cdjewel will close now "

Can you help me ? I have opened PPP shows before.Runnin Windows 98

new email address:

jcatena@comcast.net

Answer : I saw several mentions of this error - it's coming from the Jewel Case creator of Adaptec (now Roxio) Easy CD Creator. You can try uninstalling that component and reinstalling it (if you even use it) or updating the whole ECD install by going to the updates page:

http://www.roxio.com/en/support/roxio_support/software_updates.html

Conversation thread about HP printers and this error:

http://groups.google.com/groups?hl=en&threadm=OWZYGbUuAHA.1908%40tkmsftngp02&rnum=2&prev=/groups%3Fq%3D%2522cdjewel%2Bhas%2Bcaused%2Ban%2522%26hl%3Den%26selm%3DOWZYGbUuAHA.1908%2540tkmsftngp02%26rnum%3D2

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7337789
Asker : nar8r2@...
Subject : Boot in DOS
Private : No

Question : I'm tired of waiting for McAfee's techs to respond, so will try you. I'm trying to remove the last vestiges of SirCam from my machine so I can get a decent scan from McAfee Online Clinic. Part of the instructions I received called for doing a scan in DOS. This, of course, requires me to go to the Start menu and do a "restart in MS-DOS". Problem is my machine refuses to restart in DOS! I've attempted it at least a dozen times and it always comes up in Windows. I know there's another way to boot into DOS, but for the life of me, I can't remember how. Can you offer suggestions? I'm running 98SE on a Gateway 450. Have Internet Explorer 5.5; not that any of that affects the solution! I've never had to go to MS-DOS before, so I don't know whether this problem is recent or long-standing.
Thanks for your help.
-Ron-

Answer : Reboot the machine instead of "restarting in DOS" and hold down the left CTRL key during the reboot until a menu appears. Choose "Safe Mode - Command Prompt Only" when prompted.

The reason your restart in DOS mode isn't working is likely due to a mismatched driver being loaded in the C:\WINDOWS\DOSSTART.BAT file. The solution I gave you above will work fine but if you'd like to fix that as well edit that file and put a REM in front of the offending driver (identifying the offending driver is left as an exercise for the reader). ;-)

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5


----------------------------------------------------------------------
QAId : 7360495
Asker : jcatena8
Subject : Download Files
Private : No

Question : On my hard drive I have a folder "My Download Files"which has gotten very large (49MB)......... it contains many of the installers for programs I have placed on my computer. Is there any reason to keep this fat folder and would I do any damage by deleting it ? I am concerned as I do not know what many of the files and folders are and clicking properties reveals very little information. I would appreciate your expertise, thanks

Answer : Feel free to delete any files or folders you find *inside* the "My Download Files" folder, but leave the "My Download Files" folder intact as Windows expects it to be there.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5


----------------------------------------------------------------------
QAId : 7368104
Asker : suhuiliao@...
Subject : Help!! PC turns on by itself
Private : No

Question : My PC would turn on by itself. Do you know why is that? What should I do? It's kinda spooky.
Thank you.

Answer : My guess would be a bad power switch in the front of the PC case. Also check your BIOS setup screen (press the key indicated at the beginning of a boot) and see if you have any auto-recovery options that tell the machine to reboot if a loss of power occurs enabled. If so turn them off.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7379354
Asker : ddpianoman
Subject : removing icon
Private : No

Question : I have an icon from a trial program of cybermedia's uninstaller 4 in my control panel. I long since deleted the program and cannot reinstall it to be able to remove the icon. It says my trial has expired. How can I delete this icon.There is no option anywhere to delete. Thx

Answer : You didn't say what operating system you're running, but look in either \WINDOWS\SYSTEM (Windows 95, 98, ME) or in \WINNT\SYSTEM32 (NT, 2000, XP) for the files ending in .CPL - these are the control panel files and you have an extra one there for your uninstaller app. Delete it and the icon will be gone.

You can get at them like this:

Start/Run/command (hit ENTER)
cd \windows\system
dir *.cpl /o
del whatever.cpl

You may want to simply rename the file instead of deleting it in case you chose the wrong one. In that case simply do this:

ren whatever.cpl whatever.cpl.bak

Then if you chose the right one you can delete it for real. If you chose wrong just rename it back:

cd \windows\system
ren whatever.cpl.bak whatever.cpl

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5


----------------------------------------------------------------------
QAId : 7415106
Asker : Wing20
Subject : Rundll32
Private : No

Question : hi Paul
I keep getting Rundll32 illegal operation everytime my computer start. how do i fix it and whats Rundll32?

Answer : Windows or applications use rundll32.exe to execute functions stored inside DLL (Dynamic Link Library) files. Some application installed on your system may be trying to call an invalid function, or one of your DLL files is out of date. See here for more on rundll32.exe:

http://www.mediachance.com/faqdll.htm

I would suggest you isolate what is starting in your system until you find the bad one. Place things get started from:

- c:\windows\win.ini (check the "load=" and "run=" lines near the top - if they have anything to the right of the equal sign they are starting at boot)

- Start/Programs/Startup

- Registry - Go to Start/run and type in regedit and hit enter. Navigate to:

HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Run

with "Run" selected in the left pane examine the contents of the right pane. These are all being started at boot-time. If you see one you want to remove select it and press DEL. Be warned that there is no "save" feature - once you delete it, it's gone. So be careful in the registry. before you start you may want to export the whole "Run" branch to a file in case you delete something and want it back - you can then double-click the exported file to put the branch back as it was before you did anything. To export it select the "Run" at the left and select File/Export Registry File from the menus, ensuring that you only export the branch selected.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7475395
Asker : vincent_john
Subject : design a computer system
Private : No

Question : I am purchasing a new computer system...used mostly for graphics, Photoshop, etc.

the max I want to spend is $4,000.

Can you recommend the specs?

CPU and speed?

Operating system? WIN XP? WIN 2000?

Memory amount, type?

Graphics adapter?

Thanks,

Vincent


Need More Information : Have you considered a Macintosh? With their included excellent apps and their new BSD UNIX-based OS X, they are the best computers for media-handling out. Even the "low-end" new iMac that can be had for less than $2,000 with a DVD burner and a G4 processor at 800Mhz is a great choice for video editing.

http://www.apple.com/imac/digitalhub.html

Take a look and let me know if you're still set on a PC for this task.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : It must be a PC, I teach using PC's

Thanks

Answer : Ok then, a PC it is.

CPU:

I would suggest a "Northwood" P4-based system. The Northwoods are the newest P4s and are based on the new .13 micron process making them run cooler and consume less electricity. They also come with some improvements, chief of which is double the L2 cache (512K instead of 256K on the older P4s).

Motherboard chipset and RAM type:

I would look for a system based on the Intel 850 chipset. It utilizes RDRAM (aka "RAMBUS") and is the fastes memory available. It also is the best memory for a P4 - anything less will slow it down. Get as much memory as you can afford as video editing is a memory-intensive task. I would suggest no less than 512MB. 1 GB would be better. Remember that RDRAM must be installed in matched pairs, so 512MB would be achieved with two sticks of 256 and 1GB would be two sticks of 512MB each.


Videocard:

I would look at the ATI All-In-Wonder series of cards, especially if you need to be able to capture footage with the same card. It can also output video in several formats.


Operating System:

I would use Windows XP, assuming the video apps you want to use run on it.


--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7479547
Asker : bagnew
Subject : Power outage-Blank Monitor
Private : No

Question : Hello,

Last night we had three or four power outages in a row. While my computer was resetting itself, yet another power outage hit. This happened two or three times. (By the way I do have a surge protector, but no batterybackup).Anyway, later I noticed that although the power lights were on to both my computer and the monitor, nothing was showing on the monitor. First I blamed the computer, but then I rebooted and even with the monitor dark I typed in my windows log-in and heard the noises it normally makes, but still could see nothing. Also, I popped in a music cd and it played and I could control the volume with my keyboard as always. Still, nothing showed on the screen. Could those outages have harmed my monitor, my computer's graphics capacity, or some connection? How can I test? Maybe I'll buy a cheap-o monitor for testing ourposeds and plug it in and see. What do you think?

Thanks

Bob

Answer : Yes a surge (spike) or any change in power followed by such a symptom can be an indication of damage. Testing with a second known-good monitor can help to isolate whether it's damage to the monitor, video card, or motherboard.

Let me know what happens with the test monitor and we'll go from there.
Rating : 5


----------------------------------------------------------------------
QAId : 7484827
Asker : kwiener
Subject : Dialup networking
Private : No

Question : I have several PC's at home, one of which has a 'dialup networking' that doesn't work. I'd like to get it to work. The problem is that the PC doesn't have a CD-ROM drive, so I cannot reinstall 'dialup networking' from my windows95 CD. I also don't have windows95 on diskettes. What can I do to fix this? Can I reinstall 'dialup networking' manually by copying specific files from the CD onto a diskette and install the files on the PC without the CD-ROM drive? Or is there a way to connect two of my computers together and use the CD-ROM drive of one computer as a shared drive on another computer? Or is there some other solution to this problem?

Answer : One way to get the install files over would be by using a null-modem cable and a DOS program called XPORT.EXE. I have it on my web site for download. Once you connect both mahcines by the null-modem serial cable you run xport on both machines and then you can copy data from one to the other, of whatever size.

The easiest way to do this would be to ZIP the X:\WIN98 directory only from the Windows 98 install CD so you end up with a file like:

C:\WIN98.ZIP

Transfer that file over with the cable and then boot the machine back into Windows and extract that directory to your hard disk as C:\WIN98 - then you can point your Windows install to use that path as if it were the location you originally installed Windows from, and never need the CD on that machine again. You will be able to add Dial-Up Networking or anything else from the Windows 98 install without being prompted for the CD. Once the directory is extracted go to:

Start/Run

and type regedit and hit ENTER.

Once in the registry navigate in the left pane to:

HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Setup

With "Setup" selected at the left scroll down the list in the right pane and find the "SourcePath" entry. Double-click it and change it from its current value (which would be the CD-ROM path you installed from) to C:\WIN98 where your files are located now.

Now you can go into the Add-Remove Programs control panel and add dial-up networking or add/remove any other Windows components.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7525996
Asker : max104
Subject : Connecting Computers
Private : No

Question : Hey. I was wondering if it is at all possible to connect my laptop directly to my desktop computer and then be able to access the laptops harddrive through my desktop. The problem is... my laptops CD drive is busted and windows is not installed. I would like to connect my laptop to m y desktop and reinstal windows through the desktops CD ROM. Is this possible,,, maybe through the USB port. THANKS

Answer : The easiest way would be to:

-ZIP up the X:\WIN98 (if using Windows 98) directory into a ZIP file on the desktop.

-Get a null modem serial cable and connect to one of each machines serial ports.

-Download the file xport.exe (http://ped.deadartists.com/xport.exe) and run it on both machines.

-Use xport to transfer the large ZIP file to the notebook.

-Unzip the large ZIP file on the laptop and use that directory to start a reinstall of Windows from within the current environment (DOS or a busted Windows install).

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities




----------------------------------------------------------------------
QAId : 7534477
Asker : double_click
Subject : Partition & Re-Format Hard Drive
Private : No

Question : Can anyone please tell me how to Partition (currently have C:, D:, and E: partitions) AND re-format my hard drive. I have my start-up disk and drivers ready.

Answer : Make sure your working boot floppy has fdisk.exe, format.com, xcopy*.* *under \windows\command), CD-ROM driver and sys.com on it. Then boot from that disk and use fdisk.exe to wipe out the existing partitions. Then, in the same session of fdisk, create the new partition(s) you want. If you want more than one the proper method (and order) to create them is:

Primary (what will become C:) first - set it as active from the main menu.

Extended - make this the rest of the space available

Logical - these are created *within* the extended partition and are what will become D:, E:, etc...

Now reboot on the same floppy and use format to setup the partitions:

format c: /u /autotest
format d: /u /autotest
etc...

Once they're done do this to make the HD bootable:

sys c:

And now I would copy over the setup files for the OS so you can install from there. Since you didn't say what OS I'll give you 98 and XP as examples:

98:

Insert Windows 98 CD
xcopy f:\win98\*.* c:\win98kit\*.*

XP:

Insert XP CD
xcopy f:\i386\*.* c:\winxpkit\*.* /e

After the copy is done you can remove the floppy and boot from then hard disk. Then issue the following to start the install:

echo y | lock c: /off
cd (win98kit|winxpkit)
start the install of the OS with:
98: setup
XP: winnt

You can get a universal CD-ROM driver off my web page:

http://ped.deadartists.com/idecd.sys

Use it by adding these lines to the floppys CONFIG.SYS and AUTOEXEC.BAT files (ensure that you have MSCDEX.EXE, SMARTDRV.EXE, HIMEM.SYS and IDECD.SYS on the floppy before starting your fdisk chores):

CONFIG.SYS

device=\himem.sys
device=\idecd.sys /d:mscd01

AUTOEXEC.BAT

\mscdex.exe /d:mscd01 /l:f
\smartdrv /n c+ d e f g 8192 8192

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : I just want ONE partition (C:), do I have to set up a drive letter for the CD-ROM as well (F:) when I am partitioning?

BTW, I have the Win98 OS.

After the above is done, I am getting a little confused (sorry), but where do I type in the instructions starting with "echo | lock c:/off"...?
As I read your instructions further, I think I am mixing up the XP and Win98 instructions...could you delete the XP instructions and re-send and tell me where to type these in?

Thank you very much!

Answer : The CD-ROM drive letter is so you can put the install files from the Windows 98 CD onto the hard disk. Then you can install from there instead of the CD, which has the advantage that you will never again need the CD for that install - when Windows needs something it will automatically look to the place it was installed from. If that was a CD-ROM it will ask for it again. If it was the directory I'm having you create on your hard disk you won't be prompted. Trust me - it's better this way. :-)

For 98 alone just do these:

echo y | lock c: /off
cd win98kit
setup

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities


Rating : 4


----------------------------------------------------------------------
QAId : 7563753
Asker : sweethome
Subject : What is DVD-Ram drive?
Private : Yes

Question : Can you tell me what is DVD-Ram drive? Is it used to burn DVD, CD-R and CD-RW? What should be the ideal speed?

Thank you.

Answer : This is a good article that spells out the different DVD burning standards so you can decide if DVD-RAM is for you:

http://www.pcworld.com/news/article/0,aid,38202,00.asp
Rating : 5


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QAId : 7572491
Asker : nbatu
Subject : Transfer video cassette to VCD
Private : No

Question : Hi! I hope that you could show me how to transfer video tape or video cassette
to VCD. I have pentium IV, windows XP OS home edition, windows movie maker, easy CD creator 5. My P.C don't have connector for VCR or Camcorder cable. What do I need to buy , software, connector,? Thank!

Answer : First you'll need a video capture card - Hauppage makes one of the more popular ones. Check for it on buy.com and other PC shopping locations.

Next after you capture the video see this site for how to get it ready and burned to a VCD:

http//www.vcdhelp.com

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5

FUQuestion : Thank you for your answer. But I'd like to record and edit video tape by an external device. So what could you recommend me to buy? What is better? Internal video card or external device with USB? Hope to hear you soon. Thank you. Btu.

Answer : Considering the amount of data video represents unless you really need portability you'll be waiting less if you avoid USB. But if it must be external then I guess you'll have to go with a USB (or firewire (IEEE 1394) interface - much faster than current USB - the newest Audigy soundcards come with a firewire interface included).


----------------------------------------------------------------------
QAId : 7627062
Asker : dhundocollege
Subject : My CD Drive acting strange
Private : Yes

Question : Well Hi and S.O.S!! You see just one week ago my CD-DRIVE (Creative Infra CD ROM 48 X) got some hitchups after full 4 years and was unable to --> First open up that is the tray was not coming out and ---> it was not able to read also (the second thing was known after the Hardware Engr corrected the first one). So he got my Drive fixed and it started functioning as good as new. But after full one week or say 15 days it has now developed a new problem on its own, whenever I am working on my PC on aything the CD Tray comes out on its own and then goes inside all automatically, even when I am not working on CD Drive or even asking for it or not even working on any such software demanding such a thing, I am getting just simply FED UP of this thing as it is spoiling my CD DRIVE motor by ejecting and inserting on its own and that too randomly.

PLEASE HELP ME OUT.

Answer : Creative's CD-ROM drives stink. Plain and simple. I just last week helped a friend build his new PC and he had bought a 52X Creative CD-ROM that did exactly what you describe - after powering up the PC it would start opening and closing the tray whenever it felt like it. We took it out as defective and put in his older DVD reader and all was good. And this was the *second* friend I've helped with one that has had this behavior!


If there are no firmware updates for the drive or Creative can't make it right ditch that junk for a good brand (Acer, Plextor). Creative makes good sound cards, but their CD-ROMs are the worst!
Rating : 1


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QAId : 7636536
Asker : Anonymous
Subject : Why the CD-Rom doesnt' work in Dos mode?
Private : Yes

Question : I have made a startup disk, but it is strange that when I use it to boot the computer, it cannot detect there is a CD-Rom drive.

Later, I try to boot from my hard drive and found that, if I enter the Command Prompt mode (Dos mode), I also cannot detect the CD-Rom drive, although the Cd-Rom drive works well in Windows mode.

Can you help explain this situation?

Answer : CD-ROM drives needs drivers to be accessible. In Windows drivers are available and in use. Therefore the CD is available. In DOS (both pure and in the instance before Windows loads) drivers are not available by default.

Get this driver:

http://ped.deadartists.com/idecd.sys

Save it to the boot floppy and then add the following to your floppy's startup files:

CONFIG.SYS file:

device=\himem.sys
device=\idecd.sys /d:cd1

AUTOEXEC.BAT file:

\mscdex.exe /d:cd1 /l:f
\smartdrv.exe /n c+ f 8192 8192

Also copy over the files referenced above (himem.sys, mscdex.exe, etc) that you don't already have on the floppy. You can find them by doing a Start/Find/Files and Folders. Most are stored under C:\WINDOWS and C:\WINDOWS\COMMAND.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

P.S. Please do not ask questions of this sort as private. This is not a private question or of an embarrasing nature, and marking it private means no one can read and learn from our interaction.


Rating : 5


----------------------------------------------------------------------
QAId : 7748512
Asker : briguy22
Subject : Microsoft Baseball 2000 Freeze
Private : No

Question : When I play Baseball 2000 I go to leave the menues and go
play the game, the game stops responding and I must cut
power to the computer to get out of it. Somtimes, the
game will freeze between innings. My Video and sound
cards are up to date. I use windows ME. How can I solve
this.
Thanks
Brian

Answer : See if the game publisher has any patches or updates - the game sounds flaky.

Answer : http://www.gamesdomain.com/patches/b.html
Rating : 4
End :


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QAId : 7772717
Asker : huslu67
Subject : HP xl848
Private : No

Question : Hello,
I am looking for reviews the HP xl848 computer, can you find any on the internet? My novice searching skills did not produce as necessary.

Further what is your personal opinion of Hewlett Packard computers?

Answer : I found this one:

http://www.computingreview.com/pscDesktop,Computers/AMD,Desktop/Hewlett,Packard,Pavilion,4530,PC/PRD_12158_1738crx.aspx

(do a CTRL-F and search for xl848)

As for HP computers I find that they cut a few corners I wouldn't (some lower-end components like slower video cards, and hard disks). But generally they seem quite nice for the money.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



Rating : 5


----------------------------------------------------------------------
QAId : 7788172
Asker : Anonymous
Subject : dual hard drives
Private : No

Question : Hello,

OS WIN98SE & WINXP


I have 2 hard drives on the same (primary) IDE1 and I'm trying to find out if there's a way to boot or switch or from one drive to the other.
This is the situation there's a 40gig Western Digital set to master at the end 80pin IDE1 cable with two operating systems (WIN98SE & WINXP), and a 80gig Seagate set to slave on the middle part of the same cable with (WIN98 only).
If I'm working with something on the master drive, then decide I want to work with something on the slave side, how do I bootup the 80gig slave drive? The slave drive is completly setup to run and has the complete WIN98SE.
Can this be done?



Thanks,

L. H.

Answer : You'd have to switch the jumpers to make the slave the master for it to boot. One thing you might try is to enter the utility fdisk and see if you can set the primary partition on the slave disk to active (as boot). I doubt this will work though, unless that drive is the primary (master) on the cable.

FUQuestion : What I'm trying to do is switch back and forth from one drive to the other without reseting the jumpers on the hard drives. Is this possible?



Thanks again,


L. H.

Answer : Not without some custom hardware - as I said the master is the only drive most BIOSes will boot from. Something like the following can add that functionality you seek:


http://www.cluboverclocker.com/reviews/drives/vantec_ezswap/p2.htm


Also a program like System Commander can do it as well:

http://www.v-com.com/product/sc2_ind.html

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5


----------------------------------------------------------------------
QAId : 7803894
Asker : Anonymous
Subject : pc O/S
Private : No

Question : I have a computer that had a previous os installed....used for bookkeeping and such....95 was installed over it and this os(i think its an os) was never used again...its been about 4 years....now out of the blue this os loads instead of windows but i can't do anything with it...it jsut keeps looping and never fully boots....it doesn't give me error messages jsut loops.....what can I do with this....I figure a 95 bootdisk then try to find the reamins of this os or program and delete it......will that help me out??

Answer : What OS is booting in place of Windows 95? What OS is it, specifically?

One thing to do is use a Windows 95 bootable floppy with sys.com and fdisk.exe on it and run (from A:)

sys c:
fdisk /mbr

Then try your boot again.


----------------------------------------------------------------------
QAId : 7834523
Asker : Anonymous
Subject : formatting hardive/ deleting partition
Private : No

Question : Hi,

This is a bit of a long winded story but basically I am having real trouble formatting my hard drive. Here is the situation:
My computer came with Windows Millenium Edition, but Advanced Server 2000 was installed also and removed manually so there was multiple operating systems and therefore a partition. The reason server was uninstalled was to enable an upgrade for windows xp professional edition However, I don't think the partition has been deleted and this is where the problem is or all the required sys files have not been removed. Windows will not let me format the drive as the files are in use, so how would I go about making the system able to install windows xp?
I have tried:
Formatting through DOS - it says cannot do it because files are in use.
Formatting from windows - it also says files are in use
Using fdisk - it says that the volume in the drive cannot be unlocked and so cannot format.
It is a fat32 system and the only way to be able to install would be to reformat the drive. So how do i "unlock" this volume? Or delete the partition or whatever?
Can someone please help it would be much appreciated.
Note: I generally can do most things with computers but this really has me stuck! All the reference books I have say everthing about these partitions being created but nothing about deleting them! Nobody was able to help on the windows board and I really need this sorted as soon as possible.
Thanks

Answer : Create a DOS boot floppy and put fdisk.exe and format.com on it. Boot it on the system in question and you can unlock the drive with:

lock c: /off

Then try your format or fdisk.


----------------------------------------------------------------------
QAId : 7836537
Asker : martial33
Subject : import / export Outlook Express
Private : No

Question : Hi,

Just got a new PC. I was able to import the address book from the old machine but not in the files they were.

2) I cant seem to import the messages!
machine says "its not default" or .etc.

How do I get the messages over?

(outlook express)

Thanks in advance.

M/

Answer : Here's how:

1) On the old machine do a Start/Find/Files and Folders and search your hard drive(s) for the extension *.DBX

2) Once you've located the file Inbox.dbx (your main Inbox in Outlook Express) note the location and open this in an Explorer or My Computer window.

3) Zip up all the files in the same directory as Inbox.dbx.

4) Transfer this file to the new machine.

5) On the new machine load Outlook Express and create your account(s). Close Outlook Express after you confirm they work (send yourself a test email and ensure it comes to you).

6) Do a Start/Find/Files and Folders and search your hard drive(s) for the file Inbox.dbx - note the location and restore the files from your old machine there, overwriting the files that are already there.

7) Open Outlook Express and your Inbox and any other folders you had on the old machine, along with all your email, will be there.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5

FUQuestion : Paul;

While I've got your attention, do you know how to import all the "favorites" or bookmarks from the old PC to the new?

Best, M/

FUQuestion : ok, re bookmarks, I found it at http://support.microsoft.com/default.aspx?scid=kb;en-us;Q211089

That was easy enough.

The Outlook files are being zipped as we speak!!

Thanks.

Best, M/

Answer : You're welcome.


----------------------------------------------------------------------
QAId : 7850264
Asker : angmarge36
Subject : accessing a particular CD
Private : No

Question : This is a tough one folks.I had a lab transfer pics to a CD and was able to read it ok.I had it redone because they were not in order.I have been unable to access the second CD although another computer running win 95, as I do, can read it ok.I am able to read other CDs with no trouble.I can hear the drive spinning and see the lights flashing but I don't get an hourglass as I do when I use any other CD that works.Norton anti-virus tells me there is no valid media in the drive and it is locked up by a disc utility.I get the same message with no disc in the drive.The lab has no clue,but I suspect the first disc added a file to my computer which prevents me from accessing the second one.I am using a Pentium 2 with 96 megs of ram and win 95.

Angelo

Answer : I would suggest that either:

1) The PC in question does not have a "multisession"-capable CD-ROM drive and the addition of files the lab made put an extra session on the disk.

OR

2) The second CD is of a different dye color/type and is unreadable in some CD-ROM drives.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5


----------------------------------------------------------------------
QAId : 7862991
Asker : ifxl
Subject : watch TV
Private : No

Question : How do I watch TV on my PC? What device do I need and how do I set it up?

Answer : You'll need a TV capture card. It will have an input for your coax cable service and a tuner internally to tune what channel to watch.

Hauppage makes a popular one:

http://www.hauppauge.com/
Rating : 4


----------------------------------------------------------------------
QAId : 7904790
Asker : saliz
Subject : file missing
Private : No

Question : i seem to be missin the file: msvbvm60.dll
i was wondering if someone can either tell me how to get it for free, or if they can e-mail it to me as an attachment, thanks
i have win 98

starabah@hotmail.com

Answer : http://www.alltheweb.com/search?cat=ftp&cs=utf-8&ftype=4&q=msvbvm60.dll
Rating : 5


----------------------------------------------------------------------
QAId : 7919558
Asker : sspio92253
Subject : no sound
Private : No

Question : I had the emmanuel virus so I d\l software that got rid of the virus (panda6.0)then I had to reload windows 98 2nd ed. to run my apps. when I did the sound went away when I go to device man., in the "microsoft kenmal system renderer" there is a conflict. it says "no driver files are required or have been loaded for this devise to update the driver for this devise click update". when I go through the update process is says to put in disk I put in the cd and it says it can't fin't find driver I type in the path to the cd and it still can't locate the driver, help!

Need More Information : Do you see the sound card in the System control panel, in the Device Manager tab? If so then double-click that entry, select Change Driver, choose "Have Disk" and then when it prompts for the location point it to the CD-ROM and the directory with the drivers for Windows 98 (it will be a dir with an .INF file in it so you can search the CD for that extension if you need a hint where to point the install).

FUQuestion : Iwent in to DM and clicked on Crystal WDM audio codec, tried to update the driver pointed to my F:drive with the cd and went to drivers on the 98 cd, doesn't look as if I am reading the cd.

Answer : You can't just point it to F:, you have to find the specific subdirectory that has the drivers. Look at the directory names - things like "audio" or "drivers" or "Windows98" would be clues as to which have the drivers you're after. Once you locate the dir browse there when updating the drivers.
Rating : 5


----------------------------------------------------------------------
QAId : 7924561
Asker : VetteC5
Subject : Net work..not work
Private : No

Question : Hi,

I have another question, I just built a computer to network with.
Running 2000 pro...I now have a networking problem.
I have "Net gear" and use it to network with my laptop with no problem.
Internet connection and file sharing is fine.....

The new puter' gets the Internet connection and will allow file sharing, but my old one (win98) asks for a password to access the files.
I fed it all the passwords I have, no luck. Since I never have had this problem with the lappy, could this be an OS conflict ?
I have fooled around changing password protection on the new computer only, I don't want to mess with my old one yet
because its my primary work computer and I don't want to lock myself out somehow..May be thats the answer as well.


Any idea's ?
Thanks, Dan

Answer : Both computers need to be set for the same type of authentication for accessing file shares. You can be set to either "share level" access where passwords are set per share, or "user level" access where a controlling computer authenticates user accounts as in a domain situation (which I'm pretty sure you are not using from your description). So you need to set your 98 machine to share level and also set your new Windows 2000 machine the same, setting the passwords for each share individually.


----------------------------------------------------------------------
QAId : 7936746
Asker : cistorm7
Subject : broadband internet
Private : No

Question : I just sent this problem, but I don't believe it went through correctly. We have broadband internet through Insightbb. It works fine until we send it through a router, hub or switch and then it will not work. We want to be able to access the internet with two computers but can't get it to work. Insightbb offers no help and they are the only service available in this area

Answer : I've begun a conversation with you in a duplicated question you sent. But one thing you need to be aware of is that you won;t be able to hook up more than one PC through a hub or switch to your cable modem unless you pay them for extra static IP addresses.


----------------------------------------------------------------------
QAId : 7939135
Asker : Paula_hughes
Subject : Reclaiming a 2nd drive
Private : No

Question : Paul,
I,m all at sea on my problem here.Here is the situation.
Disk drive 1 has me on it.
Disk drive 2 I had installed redHat linux 6.2
I wasn't dual booting ,anytime i want to use linux I would change to HDD2 in the bios and boot of it.
I ran into problems with linux so i tried fdisking it with a 95 boot diskette.
Problem is it tells me there is logical drives there ,but when i go to delete them it then says none are defined.
I tried using PartitionMagic 6 ,but it just said there is a bad partition nad is unable to correct it. any suggestions greatly appreciated.

Daithi

Answer : Your problem stems from DOS and Windows native inability to read the Linux partition types. Just use this utility (copy it to the 95 boot disk and run it from there) and you can then delete those pesky Linux partitions:

ftp://ftp.ncd.com/pub/ncd/Archive/WinCenter/Utilities/delpart.exe

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 7940283
Asker : max104
Subject : CD Scratch
Private : No

Question : Hey,
I've been burning many CD's on the Memorex CD-R's (the spindle of 50 CD's). So anyways they scratch REALLY easilly, I was wondering if I could copy this scratched CD on my computer, without having a defective CD. (Will the the scratch copy itself)? Also, what types of CD-R's would you recommend for quality and a good price? Thank you.

Answer : If you have a good CDRW drive I haven't gotten CDRs that were bad, so go with the least expensive ones you can find. Your local computer store has kits for repairing the surface of CDs - it's a little hand-cranked wheel that will resurface your CD. You might want to check into one of those if many of your CDs are scratched to where they can't be read.


----------------------------------------------------------------------
QAId : 7952895
Asker : ckinsung
Subject : OEM
Private : No

Question : What is OEM?

Answer : Original Equipment Manufacturer. A generic term used to describe companies who purchase and resell items for consumer sale.
Rating : 5


----------------------------------------------------------------------
QAId : 7961740
Asker : soodsandeep
Subject : RAM vs. ROM
Private : No

Question : good evening sir,
Please i have a question about internal memory.
we know that both RAM and ROM are internal memories and have random access. please tell me why RAM is faster than ROM ?
Thanks a lot.
SAndeep.

Answer : ROM is a different kind of chip, not built for speed. It is not the focus of much research since:

1) it works as-is
2) no one much cares how fast it is since it's purpose is simple to retain information (and a small amount at that)

ROM has always been slower than RAM, and generally this is because it can be. It doesn't impact the system performance so development of fast ROM is not a priority. The only tweaks related to it I've ever seen are the "shadow" features in your BIOS configuration screens. These allow the system to take the slower ROM contents and at boot time copy them into the faster RAM space for future use.
Rating : 4


----------------------------------------------------------------------
QAId : 7972370
Asker : hmc1
Subject : Demo Software
Private : No

Question : I am cleaning up a computer to give to a nephew. I have used several demo programs downloaded from the internet. I suspect that my nephew will want to try some of them out. I wonder, where is the memory (cookie?) that tells the program it has been used? I would like to wipe it clean before I give the computer away so he can use the demos should he desire.

Thanks in advance,
Mike

Answer : There is no magic cookie that will handle every app since each developer can do things in their own way. Some may store it in the registry - some in an INI file. The easiest way to deal with it is to uninstall the demo from the Add/Remove Programs control panel and then reinstall from the latest demo after you download it from their website.


----------------------------------------------------------------------
QAId : 7996098
Asker : pminda1
Subject : Network question
Private : No

Question : I am running win 98se in an office environment. I have changed the network name for two computers sucessfully but the old name show up as well as part of the workgroup. When i click on them, the windows prompt says that they don't exist on the network. This is what I want but how can I make the icons go away from the workgroup.

Thanks ya'll , pete

Answer : They are in the browse master's cache and will fall out over time, unless they were Windows NT/2000/XP machines, in which case they were added as members of the domain and may need to be removed manually from the PDC.
Rating : 5


----------------------------------------------------------------------
QAId : 8017214
Asker : vandan_21045
Subject : See All Programs
Private : No

Question : I am using Windows ME right now. My Question is:

When I click start, then programs, i only see few items, but when i click the arrow in the bottom, i get a list of all the programs.

How can i make the arrow go away. So i want to see all the programs when i click start and then programs.

Answer : You need to disable Personalized Menus. I think these steps willalos apply to ME although I can't verify that.

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q230596&


----------------------------------------------------------------------
QAId : 8019773
Asker : sspio92253
Subject : windows 98 2nd ed startup
Private : No

Question : I have abot 30 programs running in the backgrond on my AMDK6 2 266mz system I have to close them before i can do anything, how do I take them out of my start up.

Answer : Three place they can load from:

- Start/Programs/Startup

- C:\WINDOWS\WIN.INI (load= and run= lines)

- In the registry (use Start/run/regedit.exe) at:

HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Run

and RunOnce

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5


----------------------------------------------------------------------
QAId : 8025959
Asker : ifxl
Subject : formatting c drive problem
Private : No

Question : Dear expert,

I have a P4 1.6GHz PC, 256ram, 40GB hard drive at home. I've recently try to format my PC and was not able to boot my computer after. So I use FDISK to delect my Primary DOS partition. Ather that, I create one using 100% of my disk space. Now, everytime I try to start my computer, it asks me for a system disk. So I put in the recovery CD that the company give me when I purcuse the computer. So then it boot, and promot me with 5 topics: 1)use FDISK; 2)quick format; 3)full format; 4)install Windows XP; 5)exit. I tried to install Windows XP, and it start copying files to my hard drive. When it gets to 100%, it restarts, but once again, it asks me for my system disk. And when I put in the cd, it promot me with the 5 topics again. I don't not know if I have set up my partition drive right or not. And I don't know how to get it booting not using the cd and install windows XP. Please help~!!!

Answer : From the description it sounds like you've used FDISK to create a partition but not yet set it as the active (boot) partition. Re-enter FDISK and select the second option (I believe) called something like "Set active partition" and choose the partition you created when asked.

Exit and reboot.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5
End :


----------------------------------------------------------------------
QAId : 8033832
Asker : Anonymous
Subject : IRQ's
Private : No

Question : I have few questions regarding IRQ's under Win98:

1. How do I change the irq settings for pci devices?

2. How do I change the com port for the modem?

Thanks.

Answer : IRQs are usually assigned by the motherboard before boot truly begins. To change IRQs for your PCI devices you will need to ensure that:

- In the BIOS setup screens all PCI slots are set to "Auto", and that you have Plug and PLay OS set to NO (unless you're using XP).

Once this is setup properly if you have conflicts move one of the cards that is conflicting to a different PCI slot and then power up to change the IRQ it's using.

Also - free up any IRQs you are not going to be using to make more available to your motherboard. For instance who uses TWO COM ports anymore? They each take an IRQ (COM1 by default using IRQ 4 and COM2 using IRQ 3). Make at least one more IRQ available by disabling one in your BIOS. ALso disable your parallel port unless you have an older printer that doesn't have USB, or some other device. That will free up IRQ7.

As for moving your modem's IRQ I assume you mean an internal modem. So after you've disabled whatever onboard ports you won't need (or that would be in conflict with the modem) use the dip switches (row of small switches - consult your manual) on the modem to set what COM port and IRQ it will use. Use the references I gave above to determine what COM/IRQ to use.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities


FUQuestion : I've done the BIOS part and wondering how I could change the irq of the modem using device manager under win98se...Thanks again

Answer : You can't change it from Device Manager. Rarely does that ever allow a change of IRQ for any device (even though it shows it as an option). Internal modems get their settings either through dip switches as I mentioned above or through software that ships with the modem. Either way the choice of COM port and IRQ come from there.


----------------------------------------------------------------------
QAId : 8052092
Asker : huslu67
Subject : Dell 4500
Private : No

Question : Hello,
I am strongly considering the purchase of a new Dell Dimension 4500 Desktop System:
Intel® Pentium® 4 processor at 2.0GHz
256MB DDR SDRAM
40GB1 Ultra ATA/100 Hard Drive
17 in (16.0 in viewable,.27dp) E772 Monitor
New 64MB DDR NVIDIA GeForce4™ MX Graphics Card with TV-Out
Sound Blaster Live! Digital Sound Card
New Harman Kardon® HK-206 Speakers


What is your personal opinion on the quality of this system?

I did some basic searching on the internet but did not find reviews for this system. Might you be able to find review(s) of this system?

Answer : I like Dells generally for pre-built machines.

Here are some reviews:

http://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=dell+dimension+4500+review
Rating : 5


----------------------------------------------------------------------
QAId : 8077804
Asker : Anonymous
Subject : Compaq troubles
Private : No

Question : I have a Compaq Presario , model 7471. PII 533mhz, upgraded to 128 ram, Win 98SE, 30 gig HD, Scientific Atlanta cable modem through my cable company. Norton Anti-Virus with the auto updates is current.

About 7 months ago I began having trouble logging on. It got worse and finally , I couldn't get on at all. Cable TV people came out. Tried a new modem and switching the network card but it didn't work. He finally said he had to bypass or jump around the original USB connection to another. That got me back on but I began to have all sorts of conflicts. They came back out and wiped my machine CLEAN. Restored everything but the conflicts remain. They say they can't do anything more as I am online.

My computer will randomly restart for no apparent reason while on line or not. Off line, games/screens will freeze, the cursor will freeze, audio and video can be garbled, the blue screen of death shows up and the only way to get out of it is to do a force quit.

None of these things happen all of the time or with any regularity. There does not seem to be any reason why. The last mod I did was the ram upgrade which was months before any problems surfaced. I would say that 90 plus percent of the time everything works fine.

What do I do ?

Answer : The first thing I would do is replace the aging power supply with a new one. Many times such instability comes from a dying or underpowered power supply. Let me know if that doesn't solve the problem.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5

Answer : A power supply is about 40-60 dollars and installation shouldn't be more than 25 dollars or so.


----------------------------------------------------------------------
QAId : 8091281
Asker : thesu
Subject : repartitioning the hard drive
Private : No

Question : Hi,
I'm running Win98 and trying to repartition my hard drive. I successfully used Fdisk to delete logical drives in the extended DOS partition and delete the extended DOS partition. Now all I have to to do is delete the primary DOS partition and create a new primary DOS partition. When I tried to delete the primary partition, Fdisk said: "Could not change partitions, because the disk could not be locked." Now what do I do? Thanks for any help you may have.

Jessica ;-)

Answer : Two things you can try:

Before running fdisk type this line:

lock c: /off

And try using the utility delpart.exe instead of fdisk to delete the primary partition. It's available here:

http://hercules.lss.ksu.edu/download/MSSTUFF/delpart.exe

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 8098604
Asker : Anonymous
Subject : question
Private : Yes

Question : Do you know which a free program that allows two or more people to conduct a real-time voice conference over the Internet? Does this program require a sound card? How do I know if my computer has a sound card or not? Thanks for answering my questions

Answer : There are several.

- Microsoft GameVoice Share

http://www.gamevoice.com/Download/gamevoiceshare.asp


- TeamSound

- Roger Wilco


Look on the back of your PC for a series of small plugs, like headphones use. If you have a soundcard you'll have a set of those (at least two or three in a row, usually) either along the bottom of the back or on an add-in card.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Answer : Also Yahoo instant messenger I think has voice chat too...


----------------------------------------------------------------------
QAId : 8102467
Asker : jgstevens
Subject : Everything's performing an 'illegal operation'
Private : No

Question : Hi, I am writing to you from a friend's PC because my laptop is so screwed I cant even get as far as a full startup.

A little history first:
For a while now my laptop pc (windows 98) has been coming up with 'c: drive full' message, and I have been doing my best to clear things down each time it happens. It is alSO worth mentioning that my daughter tends to download crappy pokemon things and that funny Bonzi-Buddy ad-ware thing was on the laptop until recently.

The problem:
This morning I tried to start up the laptop and ALL the programs which I assume load up during startup (RNAAP, MSMSGS, Explorer etc.) were coming up with 'This program has performed an illegal operation...' messages. Details of the error message reveal one of three reasons:
i) invalid page fault in module wsock32.dll at 0167:75fac477
ii) invalid page fault in module wsock32.dll at 0167:75fac48f
iii) invalid page fault in module kernel32.dll at 0167:bff7a388

I would click 'Close' on all of them and they would go away, but once they had stopped popping up the system was pretty much frozen. The only option is a hard shutdown.

When I run startup again and it does a scandisk and at about 27% I get a message saying "ScanDisk detected an invalid long filename entry on this drive but was unable to fix it. To fix this problem run ScanDisk for Windows". After that it scans completely, then startup carries on as normal, until those 'illegal operation' messages start happening!

What on earth is going on? Any advice would be greatly appreciated.

Jeff

Answer : It sounds like you have some corruption of the hard disk partition or filesystem tables. If you can't get a scandisk to complete (and it appears you can't until you enter Windows) you may try restoring a backup copy of the registry.

To access these backups reboot and hold the left CTRL key (right may work too) until a menu appears. Choose "safe mode command prompt only". Then perform the following commmands:

C:
cd \windows
attrib -r -h -s *.dat
ren system.dat system.bak
ren system.dat system.bak
ren system.ini sysini.bak
ren win.ini winini.bak
cd sysbckup
dir *.cab
(look for the newest file listed that you think would represent the newest date that the system still worked correctly - we'll assume the newest file was named RB001.CAB)

extract /e rb001.cab
attrib -r -h -s *.dat
move system.dat ..
move system.ini ..
move user.dat ..
move win.ini ..

What we have done here is to take advantage of the fact that Windows 98/SE takes periodic backups of the registry. We have taken the latest version of those backups and reinstated that backed-up version.

Reboot the machine and see if the sitation has improved. If it hasn't you can repeat this process with successively older versions of the registry backups. If you decide that you are not getting anywhere and the problem lies elsewhere you can put the original versions you had back in place with this:

path=a:\;c:\windows\command
C:
cd \windows
attrib -r -h -s *.dat
copy /y system.bak system.dat
copy /y user.bak user.dat
copy /y sysini.bak system.ini
copy /y winini.bak win.ini

If these steps don't help you your problem may be file-related - meaning you may have the wrong version of a critical file, or there has been corruption of a critical file. Try holding the CTRL key during a boot and when the menu appears choose a 'Logged' boot. After the boot is completed you can examine the bootlog.txt file for some more clues as to what you are facing.


--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities
Rating : 5


----------------------------------------------------------------------
QAId : 8113118
Asker : GWBO
Subject : Communication Problem
Private : Yes

Question : I recently installed network cards on my PC and Laptop. The networking works fine. Unfortunately, I must have messed up something else on my PC, because I cannot get email nor access web sites any longer.

During boot up, the Norton anti-virus program pops up a panel labeled POPROXY, that says:
"Norton AntiVirus is unable to start eMail protection. Please ensure that TCP/IP is installed and port 110 is available".

Also during boot up, Naviscope pops up a panel that says, "Your Windows Sockets implementation does not properly support the operations required by this program. This probably means that you are not using the standard Windows 9x/NT WINSOCK.DLL. Error code = 10047".

When I try to get email, Outlook Express pops up a panel that says, "The host 'mail.surfglobal.net' could not be found. Please verify that you have entered the server name correctly. Account: 'GWBO', Server: 'mail.surfglobal.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket error: 11001, Error Number: 0x800CCC0D".

When I try to access any web site using Internet Explorer, it tells me "The page cannot be displayed".

I have verified that TCP/IP is installed, and that the DNS IP address on my ISP dial-up is correct. I also copied the WINSOCK.DLL file from the Laptop to the PC.

Is there anything I can do to correct this problem?

Thank you.

Need More Information : What version of Windows are you using?

Give me the output from one of the following commands:

(get to a command prompt first by Start/Run/cmd or Start/Run/command)

winipcfg /all

ipconfig /all

FUQuestion : My PC has Windows 98 installed.

Output of "ipconfig /all":
******************************************************

Windows 98 IP Configuration

Host Name . . . . . . . . . : PC
DNS Servers . . . . . . . . :
Node Type . . . . . . . . . : Broadcast
NetBIOS Scope ID. . . . . . :
IP Routing Enabled. . . . . : No
WINS Proxy Enabled. . . . . : No
NetBIOS Resolution Uses DNS : No

0 Ethernet adapter :

Description . . . . . . . . : F5D5000, PCI Card/Desktop Network PCI Card
Physical Address. . . . . . : 00-30-BD-06-46-E2
DHCP Enabled. . . . . . . . : No
IP Address. . . . . . . . . : 192.168.0.1
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . :
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

1 Ethernet adapter :

Description . . . . . . . . : PPP Adapter.
Physical Address. . . . . . : 44-45-53-54-00-00
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

2 Ethernet adapter :

Description . . . . . . . . : PPP Adapter.
Physical Address. . . . . . : 44-45-53-54-00-01
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

******************************************************

Answer : I see two things immediately:

1) See the line near the top that says:

DNS Servers . . . . . . . . :

That blank area at the right means you have no DNS configured on this machine, which is why it can't find any web sites or email. DNS is what translates names like:

mail.myisp.com

and

www.microsoft.com

into the IP addresses your machine actually uses.

So without the IP addresses of the DNS servers for your ISP you won't get very far.

2) You're using 192.168.0.1 for your IP address. This is a non-routable address and would not let you connect to *any* internet destination. That address range was set aside when the TCP/IP protocol was invented as address space people could use for their LANs, to save on people allocating real internet addresses for these uses (and thus making less available for truly exposed machines on the internet). Any internet-based router will immediately drop a packet coming from, or addressed to, a machine with an IP address such as yours.

What this means then is either you have never been on the internet with this machine (unless you just changed the address to this), or you are using a router of some sort (cable/DSL router) to handle your LAN traffic. A cable/DSL router will translate between your one true internet address and the machines inside your LAN that are using these 192.168 addresses.

Assign your DNS addresses, and you will need to give me more details about what you are doing there before I can assist you further.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : 1) DNS Servers:
In the Dial-up connection for my ISP, under the Server Types tab, TCP/IP Settings button, I have both primary and secondary DNS addresses entered. These were supplied by my ISP.

2) IP address 192.168.0.1:
As I stated in my original question, I had just installed network cards in both my PC and Laptop. The PC installation instructed me to enter 192.168.0.x when configuring the TCP/IP for the card. and that I should enter 192.168.0.y in my laptop (where x and y were two different numbers between 1 and 255). These addresses should only be used for the local network.

3) For what it's worth:
I ran "ipconfig /all" on my laptop also, and it doesn't show DNS addresses either.

Answer : So you're not wanting to use the Ethernet cards for connecting to the internet, and instead are still using dialup?

As for the IP addresses for your Ethernet cards - you need both IP addresses the same except for the very last number (also called octet). Example:

192.168.0.1
192.168.0.2

This is so because you are using 255.255.255.0 as your subnet mask.

So you're saying that installing the Ethernet cards has somehow broken your dialup networking? What happens when you force it to dial in by going to the Dial-up networking connections?

FUQuestion : All I wanted to begin with was an easy way to copy files back and forth between my PC and laptop. I was tired of dealing with Briefcase and the restriction of a 1.4 MB floppy. Sometimes I've had to load up the Briefcase several times in order to transfer a number of files.

I have no need to log onto the Internet through the local network. I am perfectly happy to dial-up from my PC to get mail, etc. Until I get the PC squared away, I am forced to dial-up from the laptop.

The IP addresses and subnet mask were supplied by the installation instructions for the PC card. I had no idea what they meant.

Yes, somehow installing the network card on my PC caused this problem. I believe I followed the installation instructions to the letter, but I probably did something I shouldn't have, and hosed my dial-up.

Last night I removed the entire communications components package. Then I reinstalled only dial-up networking to see if I could get back to ground zero. No such luck. I still have the same problem. I can log onto the Internet through my ISP, but I cannot get e-mail, and I cannot browse any web sites. It is obvious that I am still not getting DNS service. If I ping a known site like "www.yahoo.com" from the MSDOS window, it results in an "Unknown host" error.

Answer : Put the DNS servers that you have configured into your dial-up networking into the Network control panel sections. When you have an ethernet card installed it gets all available protocols iknstalled to it, and the settings you put in for DNS there take precedence for all connections, unless I'm misremembering. So put those DNS servers into the TCP/IP properties of your ethernet card and I think that will get at least that part squared away. Then we'll move on to the next step if that doesn't solve all of it.

Answer : Another thing that may help here - Windows 98 takes snapshots of your registry (which stores all info on your system's configuration) every few days or so. If you have an old enough backup you can restore that version of the registry, and you'll be back in business. Just take note that you'll want to put the machine in the physical state it was in that corresponds to the date you restore - so since we're trying to remove the problems that occurred from installing the network card you'll want to remove the network card for this. Here are the instructions; first how to create a boot disk, and secondly how to restore the registry you need:

Put a blank floppy in your A: drive on the 98 machine that works, and then go to:

Control Panel
Add/Remove Programs/Startup Disk

There you can create a bootup floppy with tools.

--------------- Now for restoring the registry -----------

Boot from the boot disk then type in these commands (one per line, hitting ENTER after each):

path=a:\;c:\windows\command
C:
cd \windows
attrib -r -h -s *.dat
ren system.dat system.bak
ren system.dat system.bak
ren system.ini sysini.bak
ren win.ini winini.bak
cd sysbckup
dir *.cab
(look for the newest file listed that is from the time before you installed the network card - we'll assume that file was named RB001.CAB)
extract /e rb001.cab
attrib -r -h -s *.dat
move system.dat ..
move system.ini ..
move user.dat ..
move win.ini ..

What we have done here is to take advantage of the fact that Windows 98/SE takes periodic backups of the registry. We have taken a version of those backups and reinstated that backed-up version.

Reboot the machine and see if the sitation is resolved. If it isn't you can repeat this process with successively older versions of the registry backups. If you decide that you are not getting anywhere and the problem lies elsewhere you can put the original versions you had back in place with this:

path=a:\;c:\windows\command
C:
cd \windows
attrib -r -h -s *.dat
copy /y system.bak system.dat
copy /y user.bak user.dat
copy /y sysini.bak system.ini
copy /y winini.bak win.ini

FUQuestion : I put the DNS addresses from my dial-up connection into the TCP component for the network card, then rebooted. No change. Still the same problems.

I was really hesitant to mess with the registry, but I went ahead and did all that. Unfortunately, with all the changes I have been making in the past week, the earliest backup CAB was only 4 days ago. There were only 5 CAB files - one each for today and the previous 4 days. My problems began about 10 days ago.

Are we getting to the end of the trail here?

Answer : There's one more thing you can try. When Windows is installed an initial copy of one of the two registry files (the one that contains the hardware configuration and system info) is made at C:\SYSTEM.1ST. If you backup your current registry and restore this file as C:\WINDOWS\SYSTEM.DAT and reboot your system will go through the final phase of configuring itself, as it did the first day Windows was installed. The good thing is your app preferences and such will be unchanged since those are kept in USER.DAT. If you do this without the ethernet card in the machine this may well fix your issue. To do it type these commands after booting from the floppy:

path=a:\;c:\windows\command
C:
cd \windows
attrib -r -h -s *.dat
copy system.dat system.bak
copy user.dat user.bak (just noticed this was a typo above - should be user.dat here)
copy system.ini sysini.bak
copy win.ini winini.bak

Now we have backups of the current registry and other Windows support files. Now do this:

attrib -r -h -s c:\system.1st
copy /y c:\system.1st c:\windows\system.dat

Now reboot your machine and it should go through what it will think is the first boot for this machine.

If it doesn't work out simply put back the backup copies of the files we backed up by copying them back over the current ones.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : First of all, I want you to know that I really appreciate all your help with this problem. If nothing else, I've learned a few things.

I tried your last suggestion, and when I saw Windows installing a number of files, I had high hopes. But then, just before it started loading my desktop, it hung up, and forced me to power down. I re-copied the "system.1st" file and started again. This time I got a blue screen, and had to power down again. I restored the "system.dat" file and re-booted. Of course, I still have the problem.

Unless you have any more suggestions, it looks like I'll have to bite the bullet and restore the system from my recovery disc.

Exactly what is in the "user.dat" file? Does it contain all the programs I've installed? Would it be a good idea to save this file and use it after the recovery?

Answer : You're quite welcome...

You can likely get in with Safe mode (hold the CTRL key during a power up or reboot until a menu appears and choose "Safe mode") so you can backup your files before using the restore CDs.

The user.dat file contains user preferences, and the sections of the registry for programs you've installed. It doesn't contain the programs themselves, simply the settings those programs use.

I would not recommend keeping the user.dat from your current environment and using it later - the programs referred to in your current user.dat will have no relevance in the new system since those apps are not yet installed. Just start fresh.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5


----------------------------------------------------------------------
QAId : 8122644
Asker : twinkles6
Subject : Shortcuts
Private : No

Question : I was wondering if you have a list of shortcuts for windows 98.

Thanks

Answer : Here's some:

http://www.computertips.com/Windows/Windows98/windows98tip.htm

http://www.pcmag.com/category2/0,4148,2133,00.asp

http://www.computerhope.com/98tips.htm



Keyboard shortcuts:

http://www.cs.umb.edu/~alilley/Tips/T36.html




----------------------------------------------------------------------
QAId : 8126853
Asker : wjames10
Subject : Registry Checker
Private : No

Question : Hi...Whenever I turn my computer on, I get the following message:

==============
Microsoft Registry Checker

You have restored a good registry.

Windows found an error in your system files and restored a recent backup of the files to fix the problem.

Press Enter to restart your computer.

=============
When I press Enter, it acts like it's going to start back up, then it says "Backing up system files," and then "Restoring system files," and then it comes back with the same message above about the registry checker. It keeps going through this cycle.

What does this message mean? Is there anything I can do to get it restarted and useable again?

Thank you for your time.
wjames10

Answer : You can try restoring a different version of the registry manually. Follow these steps:

Hold the CTRL key while a reboot or fresh boot occurs until a menu appears. Choose "Safe Mode - Command Prompt Only" and then at the resulting prompt enter these commands, one per line:

cd \windows
attrib -r -h -s *.dat
ren system.dat system.bak
ren user.dat user.bak
ren system.ini sysini.bak
ren win.ini winini.bak
cd sysbckup
dir *.cab
(look for the newest file listed - that is the most recent date of creation - we'll assume the newest file was named RB001.CAB)
extract /e rb001.cab
attrib -r -h -s *.dat
move system.dat ..
move system.ini ..
move user.dat ..
move win.ini ..

What we have done here is to take advantage of the fact that Windows 98/SE takes periodic backups of the registry. We have taken the latest version of those backups and reinstated that backed-up version.

Reboot the machine and see if the sitation has improved. If it hasn't you can repeat this process with successively older versions of the registry backups. If you decide that you are not getting anywhere and the problem lies elsewhere you can put the original versions you had back in place with this:

path=a:\;c:\windows\command
C:
cd \windows
attrib -r -h -s *.dat
copy /y system.bak system.dat
copy /y user.bak user.dat
copy /y sysini.bak system.ini
copy /y winini.bak win.ini

If these steps don't help you your problem may be file-related - meaning you may have the wrong version of a critical file, or there has been corruption of a critical file. Try holding the CTRL key during a boot and when the menu appears choose a 'Logged' boot. After the boot is completed you can examine the bootlog.txt file for some more clues as to what you are facing.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5


----------------------------------------------------------------------
QAId : 8137229
Asker : Citt
Subject : NTFS with Ghost
Private : No

Question : I am trying to use Ghost 7.5 Corporate Version to make an image of a partition that is NTFS. How do I do this if I am using a Ghost boot disk & it can't see NTFS partitions? Thanks.

Answer : Boot from any DOS boot floppy and run Ghost - it doesn't matter if you can see the partitions from DOS (you never can see NTFS partitions from standard DOS). Just boot from the floppy and run the GHOST.EXE.

Let me know if this doesn't cover something you need.


----------------------------------------------------------------------
QAId : 8172113
Asker : Anonymous
Subject : Back Plane
Private : No

Question : What is back plane and what are back plane components? Thank you.

Answer : A backplane is synonymous with the motherboard in a PC. However when people refer to the backplane they sometimes mean the bus architecture you're plugging into (PCI/AGP), and its subsequent bandwidth or protocols.

Answer : I realized I only answered part of your two-part question.

If the backplane is your motherboard, then backplane components are the items that make up the backplane like the CPU and bus circuitry. The things you plug into the backplane are the expansion cards your PC uses - sound, network, and video to name three common ones.
Rating : 5


----------------------------------------------------------------------
QAId : 8177266
Asker : twinkles6
Subject : Reformatting a Dell Computer
Private : No

Question : My bend new Dell computer got infected with the dropper virus and Norton Anti Virus can't remove it. I have the Window XP Discs and the hardware and drivers CD's but I am wondering if you can tell me the steps on how to reformat my computer as it seems that it is the only option left. There is also this stop scan program that keeps coming up and that won't go away - do you think that a reformat would slove that problem as well?
Thanks

Answer : The restore disks usually work by booting from them. Have you tried putting the first restore CD in the CD-ROM drive and rebooting?

Also before doing that you may want to go here and type in 'dropper' to see if a downloadable virus removal tool is available for you to use to more easily remove the virus.

http://www.symantec.com/search/

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 8199986
Asker : oikoaisthesis
Subject : CMOS Password
Private : No

Question : Dear PaulDoherty,

I have an old secondhand notebook, third hand really. I have tried to change its configuration, adding COM mouse. Its setup’s Safe with Changes is protected by a password of the first owner. How to know this password? BIOS somehow recognizes it, does not it? Why me can not? Where to find and read the password?

I have seen your CMOS password answers. Do you have ideas of more gentle nonhardware solving of this problem? Anyway – what algorithm do you recommend?

Thank you for your proficiency.

Need More Information : What make and model is the notebook? For example "Dell Inspiron 2000"

FUQuestion : Make: Compaq
Model: LTE 5280

Ttank you!

Answer : Try the manufacturer "back-door" password of "Compaq" and see this site for more details on how to bypass the password or remove it:

http://www.labmice.net/articles/BIOS_hack.htm
Rating : 5


----------------------------------------------------------------------
QAId : 8200007
Asker : angmarge36
Subject : saving a file to floppy
Private : No

Question : I have saved 41 chess games played with Chessmaster 5500 from my hard drive to a floppy,and since they take up only 40kb, space should not be a problem.I have been unable to save the remaining dozen or so and get an error message saying that the file cannot be created.When I check the properties, they seem to be the same as the ones I was able to save.Any ideas?

Angelo

Need More Information : When you look at the floppy how much free space is reported as being left on the disk?

FUQuestion : It shows 1.39 mb free and 49.5 kb used.What is strange is that I can copy this same file to a blank disc.

Answer : Try copying all the existing files from the floppy to the hard drive:

a:
md c:\saves
copy *.* c:\saves

Then format the floppy and copy all the files, including the new ones to the floppy:

copy c:\saves\*.* a:\
copy c:\whereever\newfiles\*.* a:\

and see if that works better. If that still has problems either try a different floppy disk, or ZIP all the chess saves into one file first, then copy it to the floppy.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : I get the same error message with three different discs after I add about 43 files.I ran a thorough scandisc which found no errors.It sounds weird,but the problem seems related to the number of files I add.

Answer : Which is why I suggested zipping them all into one file. Try that and when you want to add new files WinZip can do that - just drag and drop the new files onto the existing ZIP file on the floppy to add them.
Rating : 5


----------------------------------------------------------------------
QAId : 8202722
Asker : Anonymous
Subject : balloon tips
Private : No

Question : I'm not exactly sure if that's what these are called... Whenever you move your mouse pointer on an icon or a file..windows brings up some kind of tips or description of that file/icon. I was wondering if there were any ways to disable it entirely. This feature is useless to me and annoying in most cases. Running XP pro with SP1. Thanks.

Answer : http://www.windows2000faq.com/Articles/Index.cfm?ArticleID=23764


John Savill / January 18, 2002
Q. How can I disable the Windows XP balloon tips?

A. To disable XP's balloon tips, perform the following steps:

Start the registry editor (e.g., regedit.exe).
Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\ExplorerAdvanced.
From the Edit menu, select New - String value.
Enter a name of EnableBalloonTips, and press Enter.
Double-click the new value, set it to 0, and click OK.
Close the registry editor.

You can also disable balloon tips by using TweakUI (go to the Taskbar and select Uncheck Enable balloon tips), which is part of Microsoft PowerToys for Windows XP. You can download the XP PowerToys from Microsoft's Web site.


Also try this one too:

John Savill / August 16, 2001
Q. How do I disable the tooltips in Windows XP and Windows 2000 for the Minimize, Maximize, and Close buttons?

A. XP and Win2K display a tip when you position the mouse on the Minimize, Maximize, or Close button. To disable this functionality, perform the following steps:

Start the registry editor (regedit.exe).
Go to HKEY_CURRENT_USER\Control Panel\Desktop.
Double-click UserPreferencesMask.
Modify the first number in the string using the following equivalent values (e.g., change 9e 3e 07 80 to 1e 3e 07 80):
Change 8 to 0
Change 9 to 1
Change a to 2
Change b to 3
Change c to 4
Change d to 5
Change e to 6
Click OK.
Close the registry editor.
Log off, then log on again for the change to take effect.



Rating : 4


----------------------------------------------------------------------
QAId : 8222556
Asker : Anonymous
Subject : hardrive
Private : No

Question : Hi,
Could you tell me how to clean up my hardrive. I have a windows 98 Dell. My computer is going slower lately then normal.
thank you
cathy

Answer : After deleting the items you don't need or want close all your programs (and press CTRL-ALT-DEL once to get a task list up - delete all tasks except for Explorer and Systray). Once all tasks are gone run the Disk Defragmenter in Start/Programs/Accessories/System Tools. This tool will reorganize the files on your hard drive for faster access. It may take a while to run so start it at night and turn off the monitor to let it run overnight.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 5

FUQuestion : Hi,
How do you delete all task except explorer and systray
I try delete them but nothing happen. I click on delete and nothing happens. I have aol on there also Do i delete them also. Ok how do i delete. What buttons do i need to push to delete them. thanks again for your help. I am almost there smile
cathy

Answer : Select them in the task list that comes up when you press CTRL-ALT-DEL and then press DEL to kill them.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : thank you i did it smile

Answer : You're welcome... (no answer required)


----------------------------------------------------------------------
QAId : 8244010
Asker : zoyaa3
Subject : disk boot failure
Private : No

Question : I got an used computer, and just bought a new motherboard and installed it. I dunno what was on the hard disk before because there is nothing on it at the moment. When I insert my win 98 floppy disk and my cd rom, it gives me the message -- disk boot failure, insert system disk and press enter...

I know nothing about puters....what I am suppose to do ???

Help me please...lol

kris

Answer : If you want to boot from the floppy, and you know the floppy is indeed bootable, then you'll need to enter the BIOS setup and enable booting from floppy. Besides hardware difficulty that is the only thing that would be stopping you from booting from the floppy. You can enter the BIOS by pressing the key indicated during the beginning of a power-on sequence (usually DEL).

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 8267318
Asker : Anonymous
Subject : Gator
Private : Yes

Question : I don't use Gator nor is it installed on my computer, but there are tons of gator.com files on my computer and I can't get rid of them, nor can I rid myself of the file (Precision Time) that seemingly put the Gator files on my computer. The uninstall information provided will not work.

I use XP Operating System. Any help you can give me will be much appreciated.

P. S. I have barely managed not to type the snarling thoughts I have about this. Aren't there any hackers out there who can take down a site like Gator/Gain?

Answer : One thing you can do is to remove the directory the app resides in (or better yet just rename it first, and then after you determine all is OK after a reboot , then delete it). After renaming the dir open the registry editor by:

Start/Run/regedit

Look under

HKEY_LOCAL/Software for a section pertaining to the "Precision Time" app you want to be rid of. If you find one delete it.

Rating : 5


----------------------------------------------------------------------
QAId : 8289117
Asker : Powlow
Subject : what is better, microsoft or machintosh??
Private : No

Question : Dear expert, i want to know what is better, microsoft or machintosh??

(pc or mac)?

Need More Information : Better for whom, and for what purposes?

FUQuestion : for a regular person, for basic purposes (surfing the net, graphic design, animation, compatability (sorry 'bout my spelling))

Answer : I use Windows myself but I think the Macintoshes are excellent machines, and plan on getting one myself. The new iMac 17-inch especially is very nice. If you can afford one, and the software you'll want to run is available, a Mac is an excellent choice. If you need the choice of the vast majority of software, however, you'll save money and have more software available with a Windows PC.
Rating : 5


----------------------------------------------------------------------
QAId : 8314081
Asker : me550
Subject : Speed
Private : Yes

Question : Hi,

Ive had the past experience to know that after a few months a computer always slows down by its own accord. Im guessing that this is due to RAM being used up by new software etc being installed and run.

My question is, how do I get my laptop back to its original speed without adding RAM or reformatting. My hard drive isn't even half full and Ive ran the defragger. I havn't even installed much software (the heavist being Anti Virus, which Ive disabled). You see my problem is with my DVD drive. It obviously eats up alot of memory when its playing a DVD and when I first bought my laptop (a mere 5 months ago) it played perfectly (with little else eating up resources) but now I get a choppy skipping picture quality. Ive tried relieving memory usage (Ive killed off as many processes as I can) but its the same....How do I get my speedy laptop back???


Any help greatly appreciated,
Thanks
Peter

Answer : Since the DVD drive is playing back from a DVD defragging your hard disk won't matter much at all. And since you've already defragged anyway it's not the cause, obviously. I'd suggest that something (an app or driver) you've installed since it was working well is causing this. It's not easy to track something like this down. The easiest approach is to get the latest drivers for all your major devices (network card, audio, video, and DirectX) and install them. This may very well fix the issue.

You can get DirectX at http://www.microsoft.com/directx


--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities


----------------------------------------------------------------------
QAId : 8314088
Asker : me550
Subject : Speed
Private : Yes

Question : Hi,

Ive had the past experience to know that after a few months a computer always slows down by its own accord. Im guessing that this is due to RAM being used up by new software etc being installed and run.

My question is, how do I get my laptop back to its original speed without adding RAM or reformatting. My hard drive isn't even half full and Ive ran the defragger. I havn't even installed much software (the heavist being Anti Virus, which Ive disabled). You see my problem is with my DVD drive. It obviously eats up alot of memory when its playing a DVD and when I first bought my laptop (a mere 5 months ago) it played perfectly (with little else eating up resources) but now I get a choppy skipping picture quality. Ive tried relieving memory usage (Ive killed off as many processes as I can) but its the same....How do I get my speedy laptop back???


Any help greatly appreciated,
Thanks
Peter

Answer : Since the DVD drive is playing back from a DVD defragging your hard disk won't matter much at all. And since you've already defragged anyway it's not the cause, obviously. I'd suggest that something (an app or driver) you've installed since it was working well is causing this. It's not easy to track something like this down. The easiest approach is to get the latest drivers for all your major devices (network card, audio, video, and DirectX) and install them. This may very well fix the issue.

You can get DirectX at http://www.microsoft.com/directx


--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

Rating : 4


----------------------------------------------------------------------
QAId : 8318247
Asker : tazmaniandevil
Subject : File Management Systems
Private : Yes

Question : I am trying to produce a project plan for implementing a file management system for an automobile industry.

I have managed to identify that a File Management System consists of the following requirements:
-Version Control Facility
-Ability to Store Meta Data
-Security
-Check in Check Out Capability
-Search & Indexing Capability
-Maintenance of file interdependcies & groupings
-Interface
-Structure & Organizational Capabalities
-Support of multiple file types
-Maintenance of file expiration dates

Question #1:
What are alternative solutions for each of the requirements above?

Question#2:
What can file management systems be compared to? i.e Can it be compared to Business Support Systems, Management Support Systems or other in order to weigh it against one another & select the best solution as a result before one decides what to implement, be it file management system or other?

Question #3
What are the different types of File Management Systems available today & which types are in the top 5 list?

Question #4
What business processes should be supported by a File Management System?

Answer : 1) The alternative would be a collection of documents with a database in the backend that maintains the metadata (which is essentially what the packaged document management products are).

2) These are simply document management systems. I'm not sure they can be compared to anything else, since anything else that is not a document management system doesn't serve the same purpose.

3) Documentum is a key player in this area that I have familiarity with. I think Vignette also has a document management system.

4) Any part of the business that has group document storage needs, especially those that have metadata or searching needs.
Rating : 5

FUQuestion : THANK YOU SO MUCH OUT OF THE SO MANY EXPERTS ONLY 2 OF YOU HAVE MANAGED TO HELP ME IN THIS STRUGGLE.

QUESTION:
WHAT WOULD BE THE ALTERNATIVE SOLUTION WORTH IMPLEMENTING FOR AN AUTOMOBILE INDUSTRY?


Answer : I would look into Documentum.

http://www.documentum.com/

FUQuestion : How would documentation be of greatest bennefit in this instance?

Excuse my ignorance.

Answer : Documentum, not documentation. Documentum is a document management system that you should look into. Follow the URL I gave above for more information.

--
Paul Doherty
http://home.attbi.com/~bitbucket911
DOS/Windows Utilities

FUQuestion : How much would this cost for implementation, any sites on that??

Answer : You will have to consult Documentum for the costs involved. You may want to consider hiring some IT staff who are familiar with Documentum to assist in designing this.


----------------------------------------------------------------------
QAId : 8334965
Asker : jgstevens
Subject : That damn wsock32 file!!
Private : No

Question : Hi there

Simple problem really, but I dont know what to do.

1) My virus software detected a virus on (or related to) Wsock32.dll and deleted it
2) When I restarted my machine I naturally got an error saying that the file wsock32.dll could not be found
3) I downloaded wsock32.dll from dllfiles.com (or whatever) and pasted it into the System folder where wsock32.dll used to live.
4) I now don't get the error message on startup, but when I connect to the web, I can't get to any sites!

What has the replacing of wsock32.dll done and can I fix it??

You answer will be GREATLY appreciated.

Jeff

Need More Information : It sounds like you've gotten a version of wsock32.dll that is not for the same version of Windows you're running. What version of Windows are you running?

FUQuestion : Hi Paul

It's windows 98. Do you need to know the build too?

Jeff

Answer : No, put the Windows 98 CD for your version in the drive and then open a DOS prompt by going to:

Start/Run

and type "command" and press ENTER.

Once in the DOS prompt (in this example I'll assume your CD-ROM is drive D:) and type in the following commands:

d:
cd \win98
c:
cd \
extract /e d:precopy1.cab wsock32.dll

You should now have a copy of wsock32.dll in your C:\ (root of your drive) directory. Copy this file over the other in C:\WINDOWS\SYSTEM and ensure no OTHER copies exist anywhere on your system (and delete the one we just extracted from C:\ - the only one you want is in C:\WINDOWS\SYSTEM).

Let me know if that doesn't solve your issue.

--
Paul Doherty
http://ped.deadartists.com
DOS/Windows Utilities



----------------------------------------------------------------------
QAId : 8346012
Asker : Zima99
Subject : CD drive question
Private : No

Question : My CD drive stopped working, so I took a CD drive, that I know works, out of another
computer, and put it in my computer. It won't work either. It makes noise, like it's
spinning, and the light comes on, but nothing shows up on the screen. What could
be wrong? Do you have any idea how I could fix this?

Thank you,
~Karen

Answer : If the drive works in another computer (reading the same CD) but not yours, then I would try the following:

1) Use a different power cable to run the drive.
2) Ensuring the IDE data cable is cabled correctly and that both ends are secure.
3) Jumper settings on the CD-ROM drive are set for master or slave as appropriate.
4) Use a different IDE cable.
5) Ensure the BIOS has the IDE device port you're using (example - Primary controller, slave device) enabled, and set to autodetect.

--
Paul Doherty
http://ped.deadartists.com
DOS/Windows Utilities

 

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